Shannon Morton
Portsmouth,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
My core competencies include process improvement, building relationships, and problem solving. I have contributed to several challenging and successful HVAC projects, such as installing and maintaining building automation systems for a large healthcare facility, government office's, and university campus's. My mission is to enhance the performance and sustainability of HVAC systems, and to create a positive and lasting impact for our clients and the environment.
Overview
8
8
years of professional experience
Work History
Service BAS Project Administrator
Damuth Trane
Chesapeake, VA
03.2023 - Current
- Served as single point of contact for project scheduling and changes to maintain oversight while keeping progress on track.
- Managed ordering equipment, licenses, and software for all projects.
- Responsible for invoicing customers accurately and in a timely manner, with over 9 million in revenue each year.
- Facilitates Energy Print Licenses Renewals by working in conjunction with the Energy Business Development Director.
Service Resource Coordinator
Damuth Trane
Chesapeake, Virginia
05.2017 - 03.2023
- Coordinated Retrofit Projects to include scheduling technicians, materials management, subcontractor planning, and tracking cost.
- Assess demographic needs and schedule a team of sixteen technicians to respond to emergency repairs, as well as contractual obligations.
- Build customer relationships through communication and partnerships.
Store Manager
Moe's Southwest Grille
Virginia Beach, VA
04.2016 - 05.2017
- Achieved Corporate Quality from Brown to Gold status.
- Recruited, trained, and developed employees to ensure complete understanding of the restaurant's quality standards.
- Applied food and safety guidelines daily throughout restaurant to safeguard product quality and customer satisfaction.
Education
Bachelor of Science - Business Administration And Management
Virginia Commonwealth University
Richmond, VA05-2015
Skills
- Staff leadership and direction
- Labor Costing
- Multi-Project Coordination
- Attention to Detail
- Administration and Management
- Customer Relations
- Resource Management
- Inventory Management
- Budget Preparation
- P&L Management
- Vendor Sourcing
- Contract Development
Affiliations
- As a part of the Customer Experience Committee we targeted current opportunities to improve the customer experience at Damuth Trane. When an opportunity arose, our committee worked hard to find resolutions, build relationships, and create lifelong customers through process improvement and collaboration.
Timeline
Service BAS Project Administrator
Damuth Trane
03.2023 - Current
Service Resource Coordinator
Damuth Trane
05.2017 - 03.2023
Store Manager
Moe's Southwest Grille
04.2016 - 05.2017
Bachelor of Science - Business Administration And Management
Virginia Commonwealth University
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