Shannon Murphy
Executive Assistant
London,SRY
Summary
A highly motivated, diligent Executive Assistant with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Executive Assistant to Managing Director
Morgan Stanley
Canary Wharf
03.2022 - Current
- EA to two Managing Director's: the Global Head of Property Management & Global Head of Workforce Strategy, Corporate Services
- Extensive and complex diary management and logistics, liaising with cross-divisional teams and global counterparts
- Arrange domestic/international travel, including detailed agendas, managing visa requirements, and addressing other travel/logistics related requirements as needed
- Ensure that external/internal stakeholder relationships are well maintained and supported in line with leaders business requirements
- Represent Senior Executive's in Global newsletters and correspondences
- Handle confidential information always maintaining complete discretion
- Use advanced software to prepare documents, reports and presentations
- Create expense reports, budgets and filing systems for management team
- Facilitate training and onboarding for incoming office staff
Executive Assistant to Managing Director
Morgan Stanley
Canary Wharf
01.2020 - 03.2022
- EA to three Director's: Managing Director of Global Head of Property Management and Executive Director of EMEA Travel Management & Meetings and EMEA Head of COO
- Preparation of reports, invoices and presentation material
- Arranging domestic/international travel, including detailed agendas and managing visa requirements as needed
- Attention to detail of managing multiple complex diaries within busy environment
- Manage and execute successful charity events and worked on travel ad hoc projects
- Took notes and dictation at Board meetings
- Updated spreadsheets and databases to track, analyze and report on performance and sales data
Executive Assistant to Managing Director
Morgan Stanley
Canary Wharf
11.2016 - 01.2020
- EA to two Managing Director's: Global Head and EMEA Head of Corporate Services
- Extensive and complex diary management and logistics
- Arranging domestic/international travel, including detailed agendas, managing visa requirements, and addressing other travel/logistics related requirements as needed
- Processing expenses through Concur, internal Morgan Stanley system
- Responsible for arranging legal documents to be signed and posted to clients
- Setting up and coordinating meetings/calls, lunches and dinners (internal and external)
- Assisting with personal holiday itineraries, lunches/dinners, shopping and other ad-hoc requests
- Answered high volume of phone calls and email inquiries
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
Receptionist Supervisor
Portico at Morgan Stanley
Canary Wharf
11.2012 - 11.2016
- Led team of 17 receptionists, ensuring Reception team demonstrated highest standards of service through continuous training and development
- Ensured that visitors and clients were received in excellent and professional manner
- Led by example, immaculately presented and communicated effectively with both internal and external clients
- Built strong relationships with clients and employees, taking initiative to continuously improve service delivery
- Rota, holiday and attendance management
- Escalating repairs and maintenance to appropriate department
Education
GCSE's
LAUDE The Lady Elizabeth Senior School
Alicante, Spain 09.2007 - 07.2010
Vyners School
Ickenham, United Kingdom 09.2005 - 06.2007
Some College (No Degree) - NVQ Level 2 Diploma in Team Leading
Westminster Kingsway College
London, United Kingdom 11.2016 - 11.2016
Some College (No Degree) - NVQ Level 2 in Hairdressing
SAKS Academy
London, United Kingdom 04.2001 -
Skills
Schedule & calendar planning
Advanced MS Office Suite
Business writing
Administrative support
Proofreading
Travel coordination
Conflict management
Conference planning
Expense reporting
AR/AP
Timeline
Executive Assistant to Managing Director
Morgan Stanley
03.2022 - Current
Executive Assistant to Managing Director
Morgan Stanley
01.2020 - 03.2022
Executive Assistant to Managing Director
Morgan Stanley
11.2016 - 01.2020
Some College (No Degree) - NVQ Level 2 Diploma in Team Leading
Westminster Kingsway College
11.2016 - 11.2016
Receptionist Supervisor
Portico at Morgan Stanley
11.2012 - 11.2016
GCSE's
LAUDE The Lady Elizabeth Senior School
09.2007 - 07.2010
Vyners School
09.2005 - 06.2007
Some College (No Degree) - NVQ Level 2 in Hairdressing
SAKS Academy
04.2001 -