SHANNON MURPHY
New York,NY
Summary
Experienced Manager of Learning & Development with 9+ years of expertise, including at high-growth companies. Recognized for driving employee engagement through innovative programs. Adept at managing high-velocity projects and aligning teams with strategic priorities. Proven influencer and communicator who excels at serving as an extension of the executive voice. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Learning & Development Manager
Portfolio T, A Subsidiary Of Mach49 LLC
09.2022 - 08.2023
- Spearheaded the company’s inaugural learning and development department to strategize employee growth and learning for the remote, global team
- Conducted strategic team development sessions for employees and senior leadership globally to increase collaboration and teamwork
- Designed and delivered an interactive business etiquette workshop for global employees to ensure proper ways of working with both internal teams and clients
- Launched the first-ever learning management system (LMS)/Learning Experience Platform (LXP) for all Mach49 and Portfolio T employees
- Trained as a Predictive Index Analyst and delivered “readbacks” of the results to employees and provided coaching on how to manage stress and communication
- Innovated Individual Development Plan (IDP) program for Mach49 employees to assist with their professional growth and development
- Co-led the monthly internal virtual Entrepreneur Speaker Series hosting acclaimed authors and thought leaders for employee enrichment
- Orchestrated comprehensive onboarding programs, including orientation and team-building events
- Managed and optimized a $160k Learning & Development department budget.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Manager of Content Strategic Initiatives
Peloton Interactive
01.2020 - 02.2022
- Established and led a new department to strategically support the hyper growth of the Content/Music/Studio departments
- Managed a team of three direct reports, fostering their professional growth, streamlining workflow, and achieving departmental objectives
- Organized a highly successful virtual Retail and Sales Summit event, equipping 500+ global attendees with tools to evangelize new products
- Served as a key Human Resources liaison for 250+ Content/Music/Studio employees
- Mobilized administrative staff to coordinate rewards and recognition programs to elevate engagement of 400+ employees
- Coordinated onboarding of 50+ new hires, enhancing team integration though calendar-driven events
- Partnered with Human Resources to ideate, develop, and deliver diversity & inclusion events, lunch & learn programs, and other employee engagement activations
- Owned internal communications by disseminating information via a monthly newsletter and facilitating quarterly meetings.
Production Manager
Peloton
03.2018 - 01.2020
- Established and oversaw the production management team, ensuring seamless logistics for, Cycling & Yoga and studio operations
- Directed the development, production, and launch of Audio Only over the span of 2 months by aligning producers, fitness instructors, and Product, Software, and Marketing teams
- Managed all production logistics for 10+ offsite shoots in an effort to launch a new content offering
- Orchestrated the fitness instructor programming and activations for Peloton Homecoming; a 500+ experiential event for Peloton Members
- Mentored and held a Production Coordinator accountable for meeting production deadlines.
- Reviewed work for quality and compliance with company standards and design specifications.
Production Coordinator
03.2016 - 03.2018
- Promoted to Production Manager to keep pace with business demand needs during a time of unprecedented growth
- Inputted details of 400+ monthly classes into Content Management System to populate live schedules for members
- Managed teaching schedules, meetings, photo shoots, expenses, travel, and timesheets for a roster of 15 fitness instructors
- Supported special programming opportunities, including social media events, special theme classes, and tentpole initiatives.
Account Coordinator
Creative Artists Agency
01.2014 - 01.2016
Marketing Intern
Comcast SportsNet Philadelphia
01.2012
Education
Bachelor of Arts (BA) - Communications
Villanova University
Villanova, PASkills
- Learning & Development
- Program Management
- Stakeholder Communication
- Workflow & Resource Optimization
- Team & Hiring Management
- Coaching, Training, & Mentoring
- Human Resource Programs
- Diversity, Equity, & Inclusion
- Content Management
- Planning Events
Certification
Drive Results with Talent | The Predictive Index
The Agile Learning Organization | Josh Bersin Academy
Volunteering
Big Sister | Big Brothers Big Sisters of America
Blood Donor | American Red Cross
Fundraising Volunteer | JDRF International
Additional Information
LearnAmp, Miro, Asana, Airtable, Guru, Amplitude, Culture Amp, Canva, MailChimp, Looker, Microsoft Office, Google Apps
Timeline
Learning & Development Manager
Portfolio T, A Subsidiary Of Mach49 LLC
09.2022 - 08.2023
Manager of Content Strategic Initiatives
Peloton Interactive
01.2020 - 02.2022
Production Manager
Peloton
03.2018 - 01.2020
Production Coordinator
03.2016 - 03.2018
Account Coordinator
Creative Artists Agency
01.2014 - 01.2016
Marketing Intern
Comcast SportsNet Philadelphia
01.2012
Bachelor of Arts (BA) - Communications
Villanova University
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