Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Nair

Spring,TX

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

9
9
years of professional experience

Work History

Front Office Staff

Houston Kidz Center
10.2023 - Current
  • Improved daycare operations by implementing efficient scheduling and staff management strategies.
  • Enhanced parent satisfaction by ensuring consistent communication and addressing concerns promptly.
  • Collaborated with staff to design engaging daily activities that fostered social, emotional, cognitive, and physical growth in children.
  • Maintained a safe, nurturing environment for children through diligent monitoring of facilities and strict adherence to safety protocols.
  • Built strong relationships with parents through open communication channels, resulting in increased trust and confidence in the daycare''s services.
  • Ensured compliance with all local, state, and federal regulations regarding childcare operations and licensing requirements.

Secretary

Spring Independent School District
04.2023 - 10.2023

Responsible for preparing documents/correspondence/forms/reports to communicate information to school and district personnel, parents, students, and community. Maintain physical/computerized files, schedules/appointments for principal, daily staff attendance/substitute records, purchasing/invoices and warehouse orders. Responsible for the management of financial information such as inputting/balancing/submitting campus payroll, researching discrepancies to ensure accuracy, reconcile/monitor/manage campus budget, grant funds, and activity funds. Responsible for preparing/maintaining records required by federal/state/local laws. Perform duties such as assisting student/teachers/parents/and any other support staff such as new hires/paraprofessionals/substitutes.

Reach Associate - Paraprofessional

Spring Independent School District
03.2022 - 04.2023

Duties include holding students accountable for high expectations of behavior and engagement that are ambitious and measurable, contributing to a culture of respect, enthusiasm, and rapport. Manage student behavior during transitions and less structured time (e.g., recess, lunch), monitor independent work time in classroom while teacher provides instruction or provides instruction while the Multi-Classroom Leader (MCL) is unavailable. As well as tutoring small groups and individuals, supervise projects, skill practice, and digital learning. Professional Responsibilities include solicit and receive feedback from supervisor and team members to improve professional skills, maintain administrative duties on behalf of teacher (such as taking attendance, entering grades, scheduling parent conferences, preparing student activities and assignments, checking homework, additional paperwork), collaborate with teachers and tutors. Participate in professional development opportunities, communicate with parents under the guidance of the supervising teacher.

General Education Paraprofessional

Spring Independent School District
01.2022 - 06.2022

Assessed students reading levels by administering pre/post assessments in phonological awareness to determine appropriate interventions for specific students. Assisted in daily supervision of groups of up to 30 children as well as small group instruction. Prepared packets with materials for K-12 Amplify Learning/Eureka. Worked cooperatively with classroom teachers to determines students needs. Used a variety of instructional strategies to provide support to students of all ability levels. Implemented reading/writing centers to increase student literacy showing growth in K-3 levels.

Executive Administrative Assistant

Big Al's Commercial Cleaning
06.2020 - 01.2022

Responsible for answering calls, preparing documents/correspondence for new hires/staff
needs, maintaining CEO calendar and appointments, inputting/balancing payroll for staff
of 15+, overseeing records for absences and inputting coverage. Oversee financial
information such as invoices, ordering for office staff as well as custodial staff, manage
banking statements to ensure prompt payments, handle budgets within accounts,
maintain confidentiality of information, prepare/maintain records for laws/regulations.
Continuously maintained effective communication and strong organization skills, as well
as effective filing maintenance. Knowledgeable in bookkeeping and finance principles.

Front Desk Associate

Springhill Suites By Marriott
03.2018 - 04.2020

Managed online/phone reservations, guest changes/inquiries, and requests as well as Guest Chat and maintained updated records of bookings, payments, and office orders. Highly trained in Marriott Systems Fosse/Marsha/Macros as well as technical support. Successfully managed accounts, meetings, and generated 42% new leads by increasing accounts and conducting client visits. Handled budget for advertising, marketing, and promotions. Ensured an excellent welcome for guests, attending to clients on the phone and in person. Informed guests on services, amenities, tourist events and attractions. Increased sales by acquiring new accounts for the hotel, as well as opening new hotels within the management company around the United States.

Licensed Insurance Agent

Farmers Insurance
08.2015 - 03.2018

Licensed customer service agent responsible for soliciting new business sales and servicing existing customers all while reaching sales goals and projections. Sold property, casualty, automotive, and other types of insurance. Responsible for soliciting new business sales and servicing existing customers, conducting annual coverage reviews to identify additional risks, and maintaining professional networking relationships with clients. Responsible for prospecting, soliciting, and quoting accounts following up for the completion of sales objectives.

Education

High School Diploma -

Cypress Creek High School
Houston, TX
05.2015

Skills

  • Document Management
  • Filing systems
  • Meeting Arrangements
  • Basic accounting
  • Customer Service
  • Administrative Support
  • Office Administration
  • Bookkeeping
  • Data Entry
  • File Maintenance

Timeline

Front Office Staff

Houston Kidz Center
10.2023 - Current

Secretary

Spring Independent School District
04.2023 - 10.2023

Reach Associate - Paraprofessional

Spring Independent School District
03.2022 - 04.2023

General Education Paraprofessional

Spring Independent School District
01.2022 - 06.2022

Executive Administrative Assistant

Big Al's Commercial Cleaning
06.2020 - 01.2022

Front Desk Associate

Springhill Suites By Marriott
03.2018 - 04.2020

Licensed Insurance Agent

Farmers Insurance
08.2015 - 03.2018

High School Diploma -

Cypress Creek High School
Shannon Nair