Shannon Nix
Summary
Personable and vigilant with strong sense of responsibility and quick decision-making skills. Knowledgeable in water safety protocols and capable of performing first aid and CPR effectively. Committed to ensuring safe and enjoyable environment for all patrons.
Overview
4
4
years of professional experience
Work History
Outside Service Attendant
Blackhawk Country Club
08.2023 - 07.2024
- Company Overview: https://www.blackhawkcc.org
- Worked outside with members
- Customer service
- Provided exceptional customer service while assisting guests with loading and unloading their golf bags onto carts.
- Improved guest experiences by promptly addressing any issues or concerns related to the outside services area.
- Ensured proper storage of guest belongings by securely organizing clubs in the bag room or other designated areas.
Lifeguard
Town of Danville
06.2022 - Current
- Overall Information https://www.danville.ca.gov/197/Recreation-Arts-Community-Services
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Assistant
Sarah's Garden Designs
06.2022 - 08.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Assisted manager in all aspects of business operations.
Lifeguard
Glenveiw Pool
06.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Babysitter
Local Families
04.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
Education
High School Diploma -
California State University, Long Beach
Long Beach, CA05-2028
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Public safety knowledge
- Scheduling
- Team building
- Adaptability
- Crisis Management
- Problem-solving aptitude
- Collaboration
Timeline
Lifeguard
Glenveiw Pool
06.2024 - Current
Outside Service Attendant
Blackhawk Country Club
08.2023 - 07.2024
Lifeguard
Town of Danville
06.2022 - Current
Assistant
Sarah's Garden Designs
06.2022 - 08.2024
Babysitter
Local Families
04.2021 - Current
High School Diploma -
California State University, Long Beach
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