Shannon Noble
Lancaster,CA
Summary
Dynamic and results-oriented professional with a proven track record at Panera Bread, adept in catering coordination and kitchen management. Excelled in customer service and sanitation procedures, enhancing client satisfaction and food safety standards. Demonstrated exceptional time management and flexibility, significantly increasing repeat business through effective event planning and quality assurance.
Overview
5
5
years of professional experience
Work History
Catering Coordinator
Panera Bread
Palmdale, CA
05.2021 - Current
- Ensured customer needs, concerns and deadlines were addressed through effective handling of incoming company phone calls.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
- Enhanced event success by coordinating with clients and understanding their specific catering needs.
- Increased repeat business through strong relationship-building with clients and vendors.
- Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
Cook
Burger King
Lancaster, CA
07.2020 - 05.2021
- Prepared diverse menu items by following standardized recipes and presentation guidelines.
- Monitored food safety standards to uphold health regulations.
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Aircraft Fabrication And Assembly
Antelope Valley College
Lancaster, CASkills
- Customer service
- Time management
- Catering sales
- Flexibility
- Sanitation and food safety
- Food safety
- Sanitation procedures
- Quality assurance
- Event planning
- Decor assembly
- Catering marketing
Timeline
Catering Coordinator
Panera Bread
05.2021 - Current
Cook
Burger King
07.2020 - 05.2021
Aircraft Fabrication And Assembly
Antelope Valley College