Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SHANNON NOBLES

Locke,NY

Summary

Dynamic and detail-oriented professional with a strong background in service excellence at Argos Inn. Skilled in residential cleaning and chemical handling, I consistently maintained high sanitation standards while fostering a welcoming atmosphere. My multitasking abilities and meticulous attention to detail contributed to enhanced guest satisfaction and operational efficiency.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Housekeeper

Argos Inn
07.2024 - 03.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Cook/Restaurant Server

Lauries Diner
03.2017 - 10.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Maintained food safety and sanitation standards.
  • Managed opening and closing shift kitchen tasks.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Food Service Worker

Cornell
08.2020 - 07.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Collaborated with kitchen staff to plan and execute special events without hitches.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.

Bar/Assistant Kitchen Manager

Genoa Hotel
08.2010 - 11.2018
  • Contributed to increased sales by upselling premium beverages and promoting special offers.
  • Provided support during special events, coordinating with event organizers for seamless execution of beverage services.
  • Assisted in creating seasonal cocktail menus that showcased innovative recipes while highlighting available ingredients.
  • Prepared garnishes, syrups, and other ingredients needed for specialty cocktails or mocktails throughout the shift.
  • Developed rapport with customers, fostering a welcoming atmosphere and encouraging repeat business.
  • Offered menu suggestions based on customer preferences, contributing to an enjoyable dining experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the bar.
  • Assisted in inventory management for optimal stock levels and reduced waste.
  • Collaborated with kitchen staff to coordinate food orders and maintain smooth communication between front-and back-of-house teams.
  • Utilized strong multitasking abilities to balance multiple orders while maintaining excellent customer service standards.
  • Collaborated with bartenders to ensure timely drink preparation and consistent quality.
  • Assisted in training new staff members, ensuring they were knowledgeable about menu items and bar procedures.
  • Maintained a clean and organized bar area, adhering to health and safety regulations.
  • Demonstrated knowledge of various alcoholic beverages, mixers, glassware, and equipment required for each drink type.
  • Supported a positive work environment by maintaining open communication with colleagues and actively addressing any issues or concerns as they arose.
  • Replaced empty kegs and soda syrups.

Education

GED -

Southern Cayuga Central School
Poplar Ridge NY

Skills

  • Residential cleaning
  • Service excellence
  • Health compliance expertise
  • Skilled in efficient bed making
  • Home cleaning services
  • Background in customer service
  • Excellent oral and written communication
  • Deep cleaning expertise
  • Physically strong
  • Interior and exterior cleaning
  • Restroom detailing
  • Chemical handling
  • Laundry management
  • Window washing
  • Quality assurance
  • Inventory control
  • Eco-friendly cleaning
  • Multitasking and organization
  • Cleaning and organizing spaces
  • Meticulous attention to detail

Certification

  • Food and Beverage ServSafe Training- Certification 2018
  • ServSafe Training - Certification 2018

Timeline

Housekeeper

Argos Inn
07.2024 - 03.2025

Food Service Worker

Cornell
08.2020 - 07.2023

Cook/Restaurant Server

Lauries Diner
03.2017 - 10.2023

Bar/Assistant Kitchen Manager

Genoa Hotel
08.2010 - 11.2018

GED -

Southern Cayuga Central School
SHANNON NOBLES