Shannon Nolden

• Complete full building and grounds patrols to spot and investigate concerns.
• Conduct thorough investigations of security incidents, identifying root causes and implementing corrective actions to prevent recurrence.
• Act as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Correspond with other law enforcement agencies as directed and appropriate.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols
• Update shift logs and produce daily reports to document security activities and specific incidents.

• Served as Project Manager utilizing Asana & Jira, launching Arkansas 1st Amazon Fulfillment & Distribution Center.
• Prepared hundred's of agendas, presentations, internal and external communications on behalf of executives.
• Managed executive calendars, scheduled meetings/appointments and coordinated travel arrangements utilizing SAP Concur to optimize time.
• Coordinated 50+ events for staff members, promoting team-building activities and boosting morale within the workplace.
• Maintained complete inventory and purchasing schedule for facility, utilizing salesforce to ensure facilities are completely stocked as specified in client contracts.
• Managed office inventory, tracking supplies and placing order requisitions and PO's to ensure smooth daily operations.
• Conducted 20+ town halls/roundtables in support of company employee engagement initiative2 while utilizing feedback to create rewards and recognition programs that increased morale by 40%.
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues.
• Audited payroll discrepancies and timecards utilizing Kronos and Amazon Time.
• Facilitated the performance management process by providing ongoing feedback, administering evaluations, and coordinating professional development opportunities for employees.
• Established strong relationships with external partners including recruiters, educational institutions, and industry associations to expand organizational reach in talent acquisition efforts.
• Ensured compliance with federal, state, and local employment laws and regulations.
• Spearheaded diversity and inclusion initiatives launching 7 DEI Affinity groups with over 1,500 associates collectively joining, resulting in increased morale and in the workplace.
• Managed Employee Relations 6-figure monthly budget utilizing Concur, saving 30% on food cost for events yearly while coordinating and managing volunteer work resulting in over 1,500 volunteer hours yearly for distribution center.
• Conducted regular safety and compliance inspections collaborating with Site Safety Manager resulting in 40% decline in safety incidents.
• Collaborated with Site Learning Manager to implement tailored employee trainings and development programs for 150+ salary leaders with 30% improvement month over month in performance evaluations.
• Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.

• Created and managed requisitions for internal and external positions within company utilizing Workday.
• Performed payroll audits utilizing SAP/Kronos.
• Approved terminations, responded to unemployment tickets and work verification requests.
• Managed payroll and timekeeping to track hours and accurately pay employees.
• Provided essential guidance to managers regarding employee relations matters such as performance improvement plans, disciplinary actions, and termination procedures.
• Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Ensured driver DOT compliance by coordinating driver physicals and CDL renewals and drug screens
• Answered employee inquiries regarding health benefits and 401k options.
• Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
• Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
• Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
• Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.

• Served as educational adviser utilizing Ellucian Colleague software for over 500 students enrolled in or interested in programs offered by SEARK Nursing & Allied Health Department.
• Monitored budget data and prepared reports explaining findings, reducing college expenses by 25% annually in educational equipment cost.
• Held workshops providing information on federally provided student loans and other financial aid resulting in 44% increase in college enrollment in Central Arkansas for international, traditional, and non-traditional students.
• Streamlined application process for local and international students resulting in 15% enrollment increase of international students utilizing Moodle.
• Enhanced team productivity by providing administrative support and coordinating daily operations.
• Transcribed and organized information to assist in preparing speeches and presentations.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
• Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.

Tucker Maximum Security, Cummins, Varner Super Max & Tucker Re-Entry Units

• Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
• Evaluated job performance of subordinate staff members regularly while providing constructive feedback resulting in promotion of 7 correctional officers under direct supervision.
• Reduced instances of violence within institutions combined by 25% through effective conflict resolution strategies and communication skills.
• Supervised dining hall, outdoor recreation areas, vocational shops, visitation and inmate housing units.
• Planned and executed large-scale facility operations including cell searches, shakedowns, and evacuation drills resulting in a 30% decline in contraband at facility.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
• Conducted routine and emergency head counts.
• Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.