Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Shannon Noller

Shannon Noller

Summary

Enthusiastic, hardworking, and passionate candidate with exceptional customer service skills eager to create lasting customer relationships. Ready to help team achieve and exceed company goals while contributing to a positive work environment.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Shoe Carnival
01.2023 - Current
  • Managed opening and closing procedures.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Trained and guided team members to maintain high productivity and performance.

Barista

Starbucks
05.2022 - 08.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Sales Associate

Hibbett Sporting Goods
11.2020 - 02.2022
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products.

Dance Teacher

RaeDiance Dance Studio
05.2019 - 03.2020
  • Created a healthy, safe, and fun learning environment.
  • Promoted creativity to encourage students to explore dance as self expression through movement.
  • Utilized different styles of teaching to accommodate students of all ages and capabilities.
  • Motivated and encouraged students to work toward set goals, develop social skills, and have fun.
  • Monitored student behavior to identify potential issues and address problems appropriately.

Education

CNA Certification - Certified Nursing Assistant

Highland Community College
Freeport, IL
10.2020

High School Diploma -

Lena-Winslow High School
Lena, IL
05.2020

Skills

  • Above and Beyond Customer Service
  • Positive and Engaging Personality
  • Goals and Performance Driven
  • Transaction Processing
  • Sales Promotion
  • Works Well in a Fast Paced Environment
  • Active Listener and Communicator
  • Inventory Counting
  • Positive Atmosphere Promotion
  • Thrives in a Team Environment
  • Social Media Skills

Timeline

Assistant Store Manager

Shoe Carnival
01.2023 - Current

Barista

Starbucks
05.2022 - 08.2022

Sales Associate

Hibbett Sporting Goods
11.2020 - 02.2022

Dance Teacher

RaeDiance Dance Studio
05.2019 - 03.2020

CNA Certification - Certified Nursing Assistant

Highland Community College

High School Diploma -

Lena-Winslow High School
Shannon Noller