Shannon Noser

• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Provided excellent customer service by addressing concerns promptly which resulted in higher satisfaction ratings.
• Enhanced customer satisfaction by providing accurate and timely quotes for products and services.
• Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
• Analyzed sales data and managed inventory control, ensuring optimal stock levels for in-demand products reducing excess merchandise and maximize revenue opportunities.
• Lifts and carries 80lbs of product
• Enhanced store appearance by maintaining cleanliness standards and increased sales by implementing effective merchandising strategies and optimized store layouts in visually appealing displays that showcased products effectively.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Enhanced store appearance by maintaining cleanliness standards increased sales by implementing effective merchandising strategies and optimized store layouts in visually appealing displays that showcased products effectively.

• Vacuumed, brushed walls, cleaned tiles and to prevent build-up of grime and algae. Along with dumping all skimmer and pump baskets.
• Conducted thorough water tests to determine optimal chemical balance, adjusting accordingly ensuring clean and healthy swimming environments for clients
• Maintained accurate records of all work performed including invoicing, service reports, client feedback, and follow-up actions as required.
• Reduced equipment downtime and optimized energy efficiency through proactive maintenance, servicing, and equipment repair..
• Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
• Led team meetings to share best practices, discuss areas for improvement, address safety concerns, and foster a positive working environment for all technicians.
• Actively participated in ongoing professional development opportunities to stay current on new technologies, industry trends, and best practices in pool maintenance. Continually expanded industry knowledge through attending relevant workshops, conferences, trade shows.

• Finished custom cabinets for residential and commercial spaces using varied hand and power tools.
• Achieved a high-quality finish on cabinets and furniture by meticulous preparation, sanding, and painting techniques.
• Installed hardware such as drawer pulls, hinges, and handles.

Same work as East Coast Design

• Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
• Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
• Checked packages and merchandise for damage and notified vendors.
• Managed day-to-day operations of warehouse to keep everything running smoothly.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
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