Shannon Ouellette
Legal Administrative Assistant
Lynn,MA
Summary
Hello there, My name is Shannon Ouellette and a very hardworking employee with customer service, multitasking and time management abilities. I am a very organized a d experienced Legal Secretary, adept at managing multiple high priority tasks. I have a high amount of experience preparing legal documents such as briefs, motions and subpoenas. I am devoted to giving every customer a positive and memorable experience. I would love to be a potential asset for any company. I am very pragmatic and love to constantly learn. My Associates Degree is in Human Services and my Bachelors in Political Science. I would pride myself on being very patient. I possess a strong ability to work under pressure. Its important to me to always be compassionate and consistent in my work.
I am a very focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. I am a strong multitasker, skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
7
7
years of professional experience
Work History
Legal Administrative Assistant
Falbo, Solari and Goldberg, PC
Peabody, MA
12.2022 - 05.2024
- Reviewed and organized legal documents such as contracts, pleadings, motions and correspondence.
- Maintained client databases and filing systems, including hard copy and electronic files.
- Answered phone calls, responded to inquiries and directed calls accordingly.
- Provided administrative support to the legal department staff members.
- Monitored dockets of assigned cases in order to ensure compliance with all applicable laws and regulations.
- Coordinated daily operations of the law office including mail distribution, supplies inventory management, photocopying and scanning services.
- Performed data entry tasks related to case-specific information into a variety of software programs such as Excel, Word, Access.
- Processed incoming mail and correspondence on behalf of attorneys in a timely manner.
- Proofread documents before they were submitted or filed.
- Greeted clients upon their arrival at the office and provided assistance throughout their visit.
- Compiled evidence for trials or hearings under attorney supervision.
- Helped draft, edit and transmit legal documentation such as motions and letters.
- Created spreadsheets to track case information and deadlines.
- Composed contracts, pleadings and motions in accordance with established guidelines.
- Edited existing documents for accuracy prior to submission or publication.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Researched and booked reasonably-priced and comfortable airfare, hotels and ground transportation for senior leadership.
- Created and printed legal documents for attorneys to review.
Legal Assistant
Connolly and Connolly
Newburyport, MA
01.2020 - 05.2023
- Coordinating appointments for the law firm
- Filling out important documents related to Estate Planning, such as wills,trusts, etc
- Acting as a witness for Will Signings
- Making appointments, returning phone calls and emails
- Use of Microsoft Word, Adobe and Office Excel
- Keeping the office organized
- Creating files for new clients and keeping older files up to date
- Taking care of clients during there Estate Planning Process
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Prepared summaries of depositions, interrogatories and testimony for attorney review.
- Analyzed data related to cases for use in research or litigation purposes.
- Greeted clients upon arrival at office and provided assistance as needed.
- Scanned physical documents into electronic format for storage in a secure database system.
- Answered phones promptly while providing courteous customer service.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Assisted in negotiation and drafting of settlement agreements, facilitating amicable resolutions in numerous cases.
- Supported case strategy development with detailed research on legal precedents and relevant laws.
- Generated leads to meet and exceed revenue goals by identifying new clients.
- Researched statutes, decisions, legal articles, and codes.
- Enabled successful case outcomes by accurately compiling and organizing evidence and supporting documentation.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
Legal Assistant
Gail T Nastasia Law Office
Methuen, MA
12.2018 - 06.2022
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Maintained client confidentiality in all matters.
- Assisted with document production and deposition preparation.
- Organized exhibits for trial proceedings.
- Attended hearings with counsel and recorded minutes from the proceedings.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Prepared summaries of depositions, interrogatories and testimony for attorney review.
- Analyzed data related to cases for use in research or litigation purposes.
- Greeted clients upon arrival at office and provided assistance as needed.
- Updated databases with new information received from attorneys or clients.
- Coordinated travel arrangements for attorneys as required by firm policy or client needs.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Conducted comprehensive legal research for case preparation, contributing to significant increase in successful case outcomes.
Legal Assistant
Gregory Joy Law Offices PC
Haverhill, MA
06.2017 - 08.2018
- Organize attorney Joy's paperwork and schedules
- Make sure she is she is fully prepared for court appearances
- I type & revise anything documents she needs
- Daily responsibilities are tended to and that she feels completely as ease so she may work at her full potential.
- Maintained client confidentiality in all matters.
- Assisted with document production and deposition preparation.
- Organized exhibits for trial proceedings.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Prepared summaries of depositions, interrogatories and testimony for attorney review.
- Analyzed data related to cases for use in research or litigation purposes.
- Updated databases with new information received from attorneys or clients.
- Answered phones promptly while providing courteous customer service.
- Generated reports summarizing case progress for internal use.
- Developed forms used during pre-trial negotiations between parties.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Coordinated travel arrangements for attorneys as required by firm policy or client needs.
- Scanned physical documents into electronic format for storage in a secure database system.
- Conducted interviews with potential witnesses to obtain statements relevant to pending cases.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
Education
Bachelor’s - Political Science
UMass Boston
05.2018
Associate's - Human Services
Northern Essex Community College
05.2016
Skills
- Legal Writing
- Group Therapy
- Case Management
- Customer service
- Social Work
- Leadership
- Time management
- Individual / Group Counseling
- Caregiving
- Communication skills
- Phone etiquette
- Typing
- Legal drafting
- Certifications and Licenses
- LADC
- Legal Research
- Legal Documentation and Reporting
- Office Administration
- File Management
- Billing and Invoicing
- Document Preparation
- Proofreading Abilities
- Advanced Word Processing
- Office Management
- Legal Terminology
- Fast Learner
- Proofreading
- Exceptional Writer
- Attorney Support
Calendar management
File management
Office administration
Document preparation
Legal research
Court filings
Typing speed
Legal writing
Billing and invoicing
Legal documentation and reporting
File organization
Microsoft office
Client service and support
Administrative support
Client communication
Fast learner
Legal/Court processes
Document editing
Data management
Task prioritization
Legal document preparation
Scheduling/Planning
Document drafting
Client billing
Contact
Lynn, MA 01904
Education and Training
Boston, MA
Work Preference
Work Type
Part TimeFull TimeWork Location
HybridOn-SiteRemoteImportant To Me
Career advancementWork-life balanceCertification
- Clinical Alcohol, Tobacco, and Other Drugs Social Worker (C-ATODSW) – National Association of Social Workers.
- LDAC, Northern Essex Community College, 2011
LDAC
I went to school to study drug and alcohol counseling. But then I realized I wanted to work in the legal and paralegal field because it seemed more fitting and I enjoyed it much more.
Timeline
Legal Administrative Assistant
Falbo, Solari and Goldberg, PC
12.2022 - 05.2024
Legal Assistant
Connolly and Connolly
01.2020 - 05.2023
Legal Assistant
Gail T Nastasia Law Office
12.2018 - 06.2022
Legal Assistant
Gregory Joy Law Offices PC
06.2017 - 08.2018
Bachelor’s - Political Science
UMass Boston
Associate's - Human Services
Northern Essex Community College
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