Shannon Owens
Summary
Dynamic Community Health Manager with a proven track record at Chicago State University, adept at implementing health equity initiatives and fostering partnerships. Skilled in program management and patient engagement, I excel in connecting underserved populations to vital resources, enhancing health outcomes through strategic interventions and exceptional organizational abilities.
Overview
7
7
years of professional experience
Work History
Community Health Manager
Chicago State University
06.2020 - Current
- Ensured appropriate services are provided to members, including identifying and implementing health equity initiatives
- Fostered and maintained collaborative relationships with staff and community organizations to coordinate and implement health education and promotion activities
- Conducted health education and health promotion programming including providing specific health information, knowledge and skills to target populations
- Strengthened internal relationships within student health and wellness to partner with specialists in data surveillance, epidemiology, and health education for integrated service delivery
- Coordinated between the member and/or family/caregivers and the care provider team to ensure identified services and prevention are accessible to members
- Implemented and managed programs in compliance with contracts and regulations and monitors ongoing program performance to maintain compliance
- Assisted in outbreak investigations through data collection, case interviews, contact tracing, education, and prevention root cause and corrective action reports
Community Health Coordinator Supervisor
St. James Hospital
10.2018 - 06.2020
- Conducted community needs assessments to identify gaps in access to healthcare, food, housing, and transportation
- Developed and implement outreach initiatives targeting high-risk and underserved populations
- Connected individuals and families to community resources, public benefits, and social support programs
- Collaborated with care managers, social workers, and providers to address SDOH barriers impacting patient outcomes
- Conducted health education and promotion programming to equip target populations with essential health information, knowledge, and skills
- Facilitated educational workshops on preventive health and chronic disease management, enhancing community awareness and wellness
- Enhanced patient engagement and reduced missed appointments by implementing targeted barrier-reduction strategies
Education
Master of Public Health -
Touro University
Los Alamitos, CA12.2016
Bachelor of Science - Biology
Chicago State University
Chicago, IL12.2014
Skills
- Health care case management
- Patient assessment planning
- Intervention development
- Health equity strategy
- Resource connection
- Health care promotion
- Organizational skills
Affiliations And Memberships
American Public Health Association
Timeline
Community Health Manager
Chicago State University
06.2020 - Current
Community Health Coordinator Supervisor
St. James Hospital
10.2018 - 06.2020
Master of Public Health -
Touro University
Bachelor of Science - Biology
Chicago State University