Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shannon Pankau

Saint Joseph,Missouri

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Machine Operator

Tyson Foods
Saint Joseph, MO
08.2017 - Current
  • Operated machinery to ensure efficient production processes.
  • Monitored equipment performance and reported issues to maintenance teams.
  • Maintained cleanliness and organization of work area for safety compliance.
  • Assisted in training new operators on equipment and safety procedures.
  • Collaborated with team members to optimize workflow during production runs.
  • Adjusted machine settings based on product specifications and requirements.
  • Followed safety protocols during operation to minimize workplace hazards.
  • Adjust machine settings to complete tasks accurately.
  • Comply with company policies regarding quality control procedures.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Troubleshoot malfunctions in equipment or processes.

CSR

Pizza Hut
Saint Joseph, Missouri
05.2008 - 06.2023
  • Provided excellent customer service and addressed inquiries promptly.
  • Processed customer orders accurately through point-of-sale systems.
  • Assisted in managing inventory and restocking supplies as needed.
  • Handled cash transactions and balanced cash register at end of shifts.
  • Collaborated with team members to maintain a clean dining area.
  • Resolved customer complaints effectively to ensure satisfaction.
  • Handled customer inquiries and complaints in a timely manner.
  • Identified customer needs and provided appropriate solutions.
  • Provided customer service support to customers over the phone and by email.

Education

High School Diploma -

Central High School
Saint Joseph, MO
05-2007

Skills

  • Equipment operation
  • Machine troubleshooting
  • Customer service
  • Cash handling
  • Strong work ethic

References

References available upon request.

Timeline

Machine Operator

Tyson Foods
08.2017 - Current

CSR

Pizza Hut
05.2008 - 06.2023

High School Diploma -

Central High School

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