Shannon Parker
Hampton,AR
Summary
Driven and resourceful administrative professional with 4+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
26
26
years of professional experience
Work History
Executive Assistant
Ouachita County Medical Center
- Perform all duties related to the administrative office such as scheduling appointments for the CEO, answering phones, taking messages, and directing calls
- Handle the daily operations of the administrative office to include files, supplies, other administrative staff, anticipating the needs of the CEO, etc
- Organize, schedule and take minutes for Board of Directors meetings and Department Managers Meetings
- Provide credentialing privileges for physicians and maintain their files ensuring licenses, insurances and privileges are current
- Sort mail to appropriate departments/persons daily
- Process payment for private pay, insurance, rent and answering service
- Maintaining files
- Postings for social media account
- OCMC auxiliary liaisons
- Gathering information for complaints and compliments
- Routing patients when necessary
- Maintaining a pleasant and positive office environment
- Including daily cleaning and maintaining office equipment
- Handling problems and providing solutions.
EIDT (Early Intervention Day Treatment) Special Education Teacher
Rainbow of Challenges
08.2008 - 04.2021
- Work with 3-5 year old students who have physical disabilities, learning difficulties or other special needs by preparing lessons, developing learning resources and assessing learning needs
- Conduct initial and annual evaluations for each child and document results according to DDS, Department of Education and Medicaid guidelines
- Schedule and coordinate developmental screenings through the OPTUM Battelle Screeners and parents of potential students
- Collaborate with Southwest Arkansas Education Cooperative on scheduled referrals and evaluations for each student along with completing SSI applications requested for students
- Attended and scheduled annual conferences with parents, therapist and school administrators, designing and implementing Individualized Treatment Plans (ITP) for students
- Gather speech, occupational/physical therapy evaluations, write evaluation reports, and develop each child’s Individual Treatment Plan (ITP) while completing all Due Process paperwork for each child
- Conduct quarterly review reports for each student, provide copies of required information to the Southwest Arkansas Education Cooperative and submit monthly spreadsheets, quarterly spreadsheets, and evaluation billing sheets to Directors, therapists, file clerk and billing department
- Assessed students' abilities based on the results of state/district assessments and used data to track students' academic progress
- Document each child’s Medicaid numbers, track and keep up with each child’s hearing/vision screenings, EPSDT, immunizations request, and prescriptions for services to each child’s doctors every 6 months
- Developed strong relationships with students and families through advisory, planning daily activities, tracking student progress, and generating action plans for struggling students
- Created and implemented Individualized Treatment Plans (ITP) and Behavioral Programs all while ensuring data is correctly entered into the school computer system along with kept documents
- Designed and implemented lesson plans, activities, and assessments to ensure the success of all students
- Participated in weekly/monthly meetings to analyze data, assess instruction, and plan creative, hands-on lessons to further students' understanding
- Enhanced lessons using I Pads and computers.
Childcare Coordinator
Rainbow of Challenges
04.2002 - 08.2008
- Coordinated and supervised staff for 4 childcare centers located in Hope, Lewisville and Bradley Arkansas
- Organize, coordinate, schedule and perform a wide variety of supervision of childcare functions and activities related to the administration of diverse programs and operations
- Assisted with design and implementation of educational concepts, programs and curriculum subjects
- Communicate with a variety of Site and District personnel and administrators to coordinate school operations and maintenance
- Answer phone calls and use telemarking skills while making transfers and taking messages
- Formulated and carried out daily schedules that met the physical and emotional needs of the children
- Handled all administrative responsibilities such as keeping records of all files for each student attending childcare and ABC program while enforcing HIPPA
- Perform administrative responsibilities such as data entry, filing, billing, and detailed record keeping of childcare billing and payments while assisting in preparing information for budget, order and inventory management of supplies
- Maintained childcare records, including but not limited to, birth certificates, immunizations, disability records etc
- All while following HIPPA regulations
- Conducted job interviews, staff training/meetings, disciplinary actions regarding staff issues and parent/student meetings associated with child’s behavior.
Assistant Director and Coordinator
Beverly Healthcare
03.1999 - 04.2002
- Answered multiple console telephone systems
- Worked closely with doctors and hospitals regarding patient referrals
- Traveled to various hospitals and doctor’s offices to provide promotional and marketing of the nursing facility
- Filed documents to maintain an organized and efficient office environment
- Created a filing system exclusively for all sensitive information used throughout the database
- Maintained accurate personnel records for new and existing customers
- Provided time sensitive documents to managers for daily review
- Ordered and distributed office supplies and material needed for each patient
- Oversaw calendar maintenance, appointment scheduling and expense report preparation
- Arranged deliveries for medical transport as required for staff
- Responsible for updating databases and inputting new information about clients
- Familiarity with data entry procedures and office equipment such as computers, scanners, fax machine, telephone systems and copiers
- Working without constant supervision and using strong organizational skills
- Compared data with source documents, or re-entered data in verification format to detect errors
- Stored completed documents in appropriate locations
- Located and corrected data entry errors or reported them to supervisors
- Utilized critical thinking, communication, time management, and problem-solving.
Assistant Director Coordinator
Rainbow of Challenges
06.1995 - 03.1999
- Responsible for updating databases and inputting new information about clients
- Daily usage of data entry procedures and office equipment such as computers, scanners, fax machines, telephone systems and copiers
- Keep records of all doctors’ orders for each patient and input them into the computer system
- Assisted and supervised multiple mentally disabled residents with personal living and daily care activities in their home and group homes
- Coordinated and supervised over 3 adult group homes, 1 apartment complex and day facilities
- Assists individuals in the development of appropriate behavioral, social, money management, housekeeping, hygiene, and other skills necessary to reach their highest level of potential
- Completes and updates all daily, weekly and monthly records, reports, logs, casework notes, and administrative paperwork, fiscal
- Responsible for scheduling of shift staff.
Education
Early Childhood-12 Special Education Certification -
Texas A & M
01.2009
B. A. Communications - Special emphasis on Communications and Business
University of Arkansas at Monticello
01.1993
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Meticulous attention to detail
- Schedule Management
- Travel Arrangement Coordination
- Documentation and Recordkeeping
- Professional and mature
- Information confidentiality
- Work Prioritization
- Honest and Dependable
Timeline
EIDT (Early Intervention Day Treatment) Special Education Teacher
Rainbow of Challenges
08.2008 - 04.2021
Childcare Coordinator
Rainbow of Challenges
04.2002 - 08.2008
Assistant Director and Coordinator
Beverly Healthcare
03.1999 - 04.2002
Assistant Director Coordinator
Rainbow of Challenges
06.1995 - 03.1999
Executive Assistant
Ouachita County Medical Center
Early Childhood-12 Special Education Certification -
Texas A & M
B. A. Communications - Special emphasis on Communications and Business
University of Arkansas at Monticello
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