Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Parks

Seffner,FL

Summary

My name is Shannon and I am born and raised in Tampa Florida. I work for Baycare and Sam's Club. I have great customer service skills, great communication, and good multitasking skills.

Overview

3
3
years of professional experience

Work History

Registar

BayCare
Plant City, FL
02.2023 - Current
  • Review patient demographic history and verify accuracy of information in the system
  • Collect payments that are due at the time of service
  • Verify insurance coverage and eligibility for services.
  • Verifying there is no third party liabilities for insurance
  • Financial Assistance
  • Greets patients upon arrival and send them to correct areas

Frontline Member Associate

Sams Club
Brandon, FL
08.2020 - Current
  • Greets customers and assist them with better decision making while shopping.
  • Provided customer service by addressing customer inquiries, resolving complaints and providing product information.
  • Built relationships with members to provide the best customer service so the customer will come back again and shop.
  • Assist new employees and help them learn how to work the register and sell credits.
  • Handled returns quickly while ensuring customer satisfaction was met.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Associate of Arts - Allied Health

Hillsborough Community College
Brandon Florida
12.2022

Skills

  • Teamwork and Collaboration
  • Excellent Communication
  • Leadership
  • Organizational Skills
  • Dependable and Responsible
  • Written Communication

Timeline

Registar

BayCare
02.2023 - Current

Frontline Member Associate

Sams Club
08.2020 - Current

Associate of Arts - Allied Health

Hillsborough Community College

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Shannon Parks