Shannon Patten

• Maintained detailed documentation of client progress, effectively communicating with other healthcare providers as necessary.
• Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
• Tailored therapeutic approaches to meet the unique needs of diverse client populations, including individuals with substance use disorders and trauma histories.
• Reduced client symptoms of anxiety and depression with cognitive behavioral therapy techniques, mindfulness exercises, and psychodynamic approaches.

Skills Used

• Conducted comprehensive assessments of client needs, strengths, weaknesses, coping skills, and other relevant information.
• Maintained accurate records of patient progress in accordance with agency policies and procedures.
• Utilized trauma-informed care principles when working with individuals who had experienced significant adverse life events impacting mental health well-being overall.
• Managed caseload effectively, maintaining timely and accurate documentation for all clients throughout the course of treatment.
• Provided crisis intervention services as needed, ensuring safety and stabilization for clients experiencing acute distress.
• Collaborated with multidisciplinary team members to develop comprehensive treatment plans tailored to each client's unique needs.

• Documentation
• Patient Services

• Microsoft Word

• Credible/BIRP Notes
• TDT experience at Elementary schools

• Notable/BIRP Notes

• Google Sheets
• Banner
• Email
• Transcript Analysis
• Resume Analysis
• Data Collection
• Time Management
• Microsoft Word

• Customer Service
• Sales
• Facebook
• Coordinating Agent Training
• Creating Monthly Calendar

• Accurate Listing Input
• Showing Rental Listings
• Answering Multi-Line Phone System
• Obtaining Leases Through Showings

• Customer Service

• Teaching

• Teaching