Shannon Patterson
Columbia,TN
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
36
36
years of professional experience
Work History
Assistant Manager of Life Underwriting
Tennessee Farm Bureau
11.1999 - 06.2025
- Oversaw daily operations and staff performance to ensure adherence to organizational standards.
- Developed strong working relationships with staff, fostering a positive work environment.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Responsibilities included underwriting a full work load with a binding limit of $5,000,000 and all MIB duties including request for MIB Code Details, daily Plan F Report and MIB Disclosures.
Life Insurance Underwriter
Tennessee Farm Bureau
07.1995 - 11.1999
- Evaluated life insurance applications to assess risk and determine insurability.
- Developed underwriting guidelines to enhance decision-making processes and improve efficiency.
- Reviewed medical records and financial documents for accuracy and compliance with company standards.
- Trained junior underwriters on best practices, improving overall team performance and knowledge base.
- Improved underwriting accuracy by consistently reviewing and analyzing medical, financial, and occupational data.
Life Underwriting Manager's Executive Assistant
Tennessee Farm Bureau
07.1992 - 07.1995
- Managed executive calendars, ensuring efficient scheduling and prioritization of appointments.
- Coordinated travel arrangements, optimizing itineraries for cost-effectiveness and time efficiency.
- Prepared meeting agendas and materials, facilitating productive discussions and decision-making processes.
Life Underwriting Associate
10.1989 - 06.1992
Education
Graduate -
Columbia Central High School
Skills
- Underwriting expertise with binding limit of $5,000,000
- Three decades of underwriting expertise
- Effective communication
- Analytical problem-solving
- Customer service
- Team leadership
- Decision-making
- Time management
- Consulting
- Verbal and written communication
Communication
- Strong communication skills both verbal and written
- Strong ability to be persuasive and negotiate
- Critical thinking and reasoning skills
Leadership
- Strong commitment to quality and personal ownership of results
- Strong ability to work both independently and in a team environment
- Mentoring and coaching skills
- Creative problem-solving skills
- Guide and educate others to improve Underwriting quality, capabilities, efficiencies and output
Timeline
Assistant Manager of Life Underwriting
Tennessee Farm Bureau
11.1999 - 06.2025
Life Insurance Underwriter
Tennessee Farm Bureau
07.1995 - 11.1999
Life Underwriting Manager's Executive Assistant
Tennessee Farm Bureau
07.1992 - 07.1995
Life Underwriting Associate
10.1989 - 06.1992
Graduate -
Columbia Central High School
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