Summary
Overview
Work History
Education
Skills
Languages
Portfolio
Timeline
BusinessAnalyst
Shannon Peacock Venator

Shannon Peacock Venator

Instructional Designer

Summary

Resourceful and innovative Instructional Designer with over seven years' experience in e-learning and curriculum development for a wide variety of industries and professional backgrounds. Offering insightful needs assessment and analysis of target content and design to create value-added learning programs that meet business needs. Strong communication and interpersonal skills to build relationships with stakeholders and subject matter experts.

Overview

7
7
years of professional experience
13
13
years of post-secondary education

Work History

Instructional Designer

MMR Group
03.2023 - 11.2023
  • Consistently conducted needs analysis for multiple projects and demonstrated comprehensive project management skills.
  • Led instructional design initiative for the Quality curriculum, creating 35 courses in Articulate Rise in 2 months for program rollout in new learning management system (Docebo) to fill skill gaps.
  • Developed workforce training programs to improve organizational efficiency.
  • Served as company representative for workforce development in collaboration with LSU, Baton Rouge Community College, and ABC
  • Composed company presentation in support of industry award application for The Greater Baton Rouge Industry Alliance (GBRIA)
  • Ensured compliance with industry standards such as SCORM or xAPI while creating e-learning modules.

Instructional Designer

Verifone
03.2022 - 03.2023
  • Created ILT and VILT as well as e-learning courses to upskill Technical Support Representatives on newly released devices and software in Bucharest, the Nordics, New Zealand, UK, Mexico, and the US.
  • Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
  • Composed Participant Guides and Instructor Guides for Help Desk training programs for eCommerce.
  • Created micro-learnings to remediate mismanagement of Help Desk calls that were incurring substantial charges to the company. These trainings eliminated the unnecessary expenditures in under a month.
  • Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
  • Developed instructor-led training materials that supported face-to-face classroom instruction for blended learning environments.
  • Conducted comprehensive needs analysis to identify areas for instructional improvement and targeted training solutions.
  • Facilitated team collaboration during design meetings, providing constructive feedback on proposed ideas and concepts.

Instructional Designer, Translator, Interpreter

NFSTC@FIU
04.2017 - 12.2019
  • Collaborated with SME's to create scientific and technical online course material to support Spanish-speaking program participants.
  • Created e-learning solutions using Articulate Storyline 360 and Rise.
  • Translated and edited scientific subject matter in DNA and Serology, Firearms and Drug Chemistry, and Crime Scene Investigation, from English to Spanish for online learning.
  • Interpreted English<>Spanish seminars and live training classes for international programs in support of an initiative of the Bureau of International Narcotics and Law Enforcement Affairs (INL) to improve practice in Central America.
  • Collaborated with subject matter experts to create accurate, relevant, and effective learning content.

Education

B.S. - Operations Management

North Carolina State University
Raleigh, NC
07.1994 - 05.1999

B.A. - International Studies (Latin America)

North Carolina State University
Raleigh, NC
07.1994 - 05.1999

Master of Arts - Spanish

University of South Florida
Tampa, FL
08.2021 - Current

Skills

  • Learning Strategies
  • Instructional Strategies
  • E-Learning Design
  • Articulate Storyline
  • Articulate Rise
  • Video Editing
  • Learning Theory
  • LMS Administration
  • Docebo
  • Adobe Suite
  • Camtasia
  • Training Program Development
  • Curriculum Design
  • SCORM Compliance
  • 508 Accessibility
  • Corporate Training Programs

Languages

Spanish
Native or Bilingual

Portfolio

Please access these links to review a sample of my portfolio of projects.

https://360.articulate.com/review/content/3eb4edea-9c57-4ba8-bcd5-e68b8a778e2a/review

https://360.articulate.com/review/content/eb2f4e13-be60-4db4-90f6-b1a84824e063/review

https://360.articulate.com/review/content/ba03814f-c8f8-485c-80dc-172c9e655735/review

https://360.articulate.com/review/content/e5fabe28-7a4a-47ee-8ce3-ebcd29516d11/review

https://storyline.rootseducation.co/courses/onsite-cobot-processing-ocplvl3-lake-tech-chess-line-/OCPm4/story.html?actor=%7B%22objectType%22:%22Agent%22,%22name%22:%22664b71941a3769745e5f2899%22,%22mbox%22:%22mailto:shannonp@rootseducation.co%22%7D

Timeline

Instructional Designer

MMR Group
03.2023 - 11.2023

Instructional Designer

Verifone
03.2022 - 03.2023

Master of Arts - Spanish

University of South Florida
08.2021 - Current

Instructional Designer, Translator, Interpreter

NFSTC@FIU
04.2017 - 12.2019

B.S. - Operations Management

North Carolina State University
07.1994 - 05.1999

B.A. - International Studies (Latin America)

North Carolina State University
07.1994 - 05.1999

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Shannon Peacock VenatorInstructional Designer