Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Shannon Petershagen

Wittmann,AZ

Summary

Authorized to work in the US for any employer Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Residential Care Coordinator

Suncity West Assisted Living
10.2022 - 09.2023
  • Schedule care staff daily assignments.
  • Create an maintain a 30 day rolling calendar for all healthy and wellness staff.
  • Med tech and caregiver when needed
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Completed resident assessments in accordance with current regulations and guidelines.
  • Assure care plans are filled
  • Maintaining and gathering state required documents
  • Medication cart audits
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Medication Technician

FAIRMONT VILLAGE
09.2020 - 10.2022
  • Train new employees
  • Follow behavior care plans
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reordered medication to maintain adequate supply.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Turned and repositioned patients to prevent bedsores.
  • Assisted in maintaining conducive environment for residents by adhering to infection control policies.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Conducted client rounds to check on residents.
  • Performed client intake procedures according to internal standards for new admissions.

Medication Technician

The Palazzo Senior Living Community
04.2020 - 09.2020
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Cleaned house, ran errands, managed laundry.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Turned and repositioned patients to prevent bedsores.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Medication Technician

Amarsi
10.2019 - 04.2020


  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Turned and repositioned patients to prevent bedsores.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Direct Care Specialist

BHT, Esteem Children Services
05.2017 - 10.2019
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Developed and implemented strategies to reduce and prevent family conflict.
  • Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
  • Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
  • Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
  • Developed and implemented programs to support children's mental health and well-being.

Behavioral Health Paraprofessional

Delta T Group
01.2014 - 05.2017

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  • Improved behaviors through modeling, role-playing and other effective strategies.
  • Helped students build skills to navigate typical academic and social situations.
  • Completed observations of students in classroom and social situations.
  • Maintained records of ongoing assessments and documentation of updates.
  • Developed intervention plans based on established guidelines and individual needs.
  • Recommended treatment protocols such as group therapy or rehabilitation.
  • Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
  • Created progress reports, assessments and charting within required timeframes.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.

Paraprofessional

Sierra Academy
08.2012 - 05.2014


  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Reported on student progress, behavior, and social skills to parents.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Administered tests and assessments to evaluate student progress and performance.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Collaborated with parents and guardians to increase support and provide best learning environment.
  • Took part in professional development workshops to boost skills.

Education

Associate - Criminal justice

Colorado Technical University

Skills

  • CPR/First aid (10 years)
  • Health Insurance
  • Customer Service
  • Caregiving
  • Special Education
  • Supervisory experience
  • Knowledge of up-to-date assistive devices
  • Medication Administration
  • Developmental Disabilities Experience
  • Behavior Management
  • Medical Records
  • Home Care
  • Autism Experience
  • Vital Signs
  • Case Management
  • Social Work
  • Crisis Intervention
  • Meal Preparation
  • Patient Care
  • EMR Systems
  • Applied Behavior Analysis
  • Medical Terminology
  • Group Therapy
  • Behavioral health
  • Dementia Care
  • Alzheimer's care
  • Knowledge of up-to-date assisted devices
  • Classroom Management
  • Intake Experience
  • Proficient and knowledgeable in all areas computers

Certification

CPR Certification CPR Certification First Aid Certification Certified Medication Technician

Additional Information

  • Other , Fingerprint Clearance Card CPR/First aid Certified med tech

Timeline

Residential Care Coordinator

Suncity West Assisted Living
10.2022 - 09.2023

Medication Technician

FAIRMONT VILLAGE
09.2020 - 10.2022

Medication Technician

The Palazzo Senior Living Community
04.2020 - 09.2020

Medication Technician

Amarsi
10.2019 - 04.2020

Direct Care Specialist

BHT, Esteem Children Services
05.2017 - 10.2019

Behavioral Health Paraprofessional

Delta T Group
01.2014 - 05.2017

Paraprofessional

Sierra Academy
08.2012 - 05.2014

Associate - Criminal justice

Colorado Technical University
Shannon Petershagen