Shannon Pikka LPC
BURNSVILLE,MN
Summary
Licensed Professional Counselor with 17 years of experience in direct care and managed care settings, including Telehealth and Residential
Treatment. Experienced in Dialectical Behavioral Therapy, Cognitive Behavioral Therapy, Trauma-Informed Care and Motivational Interviewing. Prioritizes the health and recovery of clients while providing a person-centered approach.
Overview
17
17
years of professional experience
2
2
Certification
Work History
Mental Health Therapist
Lilium Center
Edina, MN
03.2025 - Current
- Conducted individual therapy both virtually and in-office, utilizing evidence-based therapeutic interventions.
- Developed diagnostic assessments, treatment plans, progress notes, and discharge notes.
- Engaged in weekly clinical supervision and group consultation meetings.
Mental Health Therapist
Included Health
San Francisco, CA (remote)
04.2024 - 02.2025
- Conducted telehealth therapy, including intake and diagnostic assessment, treatment planning, and crisis intervention.
- Consistently maintained audit scores of 10/10 on clinical documentation, with an average patient rating of 5/5.
- Maintained a caseload of 40+ patients, engaged in weekly or biweekly therapy.
Mental Health Therapist
Cerebral Inc.
Claymont, DE (remote)
05.2021 - 09.2024
- Facilitated evidenced-based Telehealth therapy with an average client rating of 5/5 and a 48-hour note completion rate of 100%.
- Composed comprehensive mental health evaluations, treatment plans, and clinical case notes.
- Maintained a caseload of 25-35 clients and actively engaged in monthly case consultation meetings.
Behavioral Health Care Advocate
Optum Heath
Eden Prairie, MN
08.2014 - 10.2020
- Employed Daily Utilization Management (MH/SA) for all levels of care.
- Applied Clinical Assessments to determine the most appropriate levels of patient care.
- Delivered follow-up, case management, referrals, and education to improve patient outcomes.
- Contributed to medical-behavioral integration consultations.
Education
Master of Arts - Community Agency Counseling
Western Michigan University
Kalamazoo, MI01-2006
Bachelor of Arts - Human Development
University of Wisconsin, Green Bay
Green Bay, WI01-2002
Skills
- Crisis intervention
- Motivational Interviewing
- Verbal and written communication
- Team collaboration
- Empathy and compassion
- Timely documentation
Certification
- Licensed Professional Counselor (LPC) Minnesota Board of Behavioral Health & Therapy
- Certified Clinical Trauma Professional (CCTP) Evergreen Certifications
- Certified in Dialectical Behavior Therapy (C-DBT) Evergreen Certifications
Timeline
Mental Health Therapist
Lilium Center
03.2025 - Current
Mental Health Therapist
Included Health
04.2024 - 02.2025
Mental Health Therapist
Cerebral Inc.
05.2021 - 09.2024
Behavioral Health Care Advocate
Optum Heath
08.2014 - 10.2020
Master of Arts - Community Agency Counseling
Western Michigan University
Bachelor of Arts - Human Development
University of Wisconsin, Green Bay