Shannon Pitman
Cocoa,FL
Overview
5
5
years of professional experience
Work History
Sales Associate
Kimball Midwest
Savannah, GA
07.2024 - Current
- Maintained knowledge of sales and promotions, return policies and security practices.
- Provided accurate information about products, prices and services.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Collected payments and provided accurate change.
- Utilized upselling techniques to maximize revenue.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Operations Manager
CW Property Manager
Orlando, FL
05.2020 - 08.2025
- Implemented successful business strategies to increase revenue and target new markets.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Created detailed reports on the performance of individual departments within operations.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Skills
- Upselling
- Teamwork and collaboration
- Dispute mediation
- Sales forecasting
- Territory sales management
- Key account development
- Solution selling
- Training and development
- Excellent communication skills
- Relationship building
- Sales tracking
- Staff management
- Brand-building strategies
Timeline
Sales Associate
Kimball Midwest
07.2024 - Current
Operations Manager
CW Property Manager
05.2020 - 08.2025