Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHANNON PORTER

Wabash,IN

Summary

Talented Partner with 9 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.

Overview

11
11
years of professional experience

Work History

Lyft Partner

Lyft
05.2023 - Current
  • Enhanced customer service by providing prompt and courteous transportation to passengers.
  • Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
  • Boosted earnings through efficient route planning and strategic scheduling of rides.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.

Delivery Driver

DoorDash
02.2018 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Uber Partner

Uber
01.2014 - Current
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Built rapport with passengers through friendly conversation and attentive listening.
  • Displayed adaptability in navigating various driving conditions and environments, ensuring passenger safety at all times.
  • Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.

Forklift/Material Handler

Pretzels
02.2021 - 03.2022
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Reduced order processing time with streamlined material handling procedures.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.

Kitchen Lead

Clearview Home
03.2018 - 01.2020
  • Improved kitchen efficiency by streamlining food preparation processes and reducing waste.
  • Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
  • Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
  • Developed new menu items, incorporating seasonal ingredients and current food trends.
  • Reduced food costs by negotiating better pricing with suppliers and minimizing waste through proper inventory management.
  • Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
  • Ensured consistent quality in all dishes served by implementing standardized recipes and portion control measures.

Cafeteria Worker

Sodexo Food Service
06.2013 - 02.2016
  • Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Increased sales through effective upselling techniques, promoting daily specials and additional menu items.
  • Supported menu planning efforts by providing input on popular dishes and customer preferences.
  • Maximized food safety by consistently following proper food handling procedures and storage guidelines.
  • Reduced food waste through careful portion control and monitoring product expiration dates.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
  • Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.

Education

GED -

Tap Ged Program
Roanoke, VA
06.1990

Skills

  • Strategic Planning
  • Talent Recruitment
  • Proficient in [Software]
  • Marketing

Timeline

Lyft Partner

Lyft
05.2023 - Current

Forklift/Material Handler

Pretzels
02.2021 - 03.2022

Kitchen Lead

Clearview Home
03.2018 - 01.2020

Delivery Driver

DoorDash
02.2018 - Current

Uber Partner

Uber
01.2014 - Current

Cafeteria Worker

Sodexo Food Service
06.2013 - 02.2016

GED -

Tap Ged Program

Similar Profiles

CREATE PROFILE
SHANNON PORTER