Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shannon Post

Bullhead City,AZ

Summary

Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature. Responsive team leader with strong [Type] background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives. Punctual Key Holder offers top skills in customer service and cash handling paired with outstanding multitasking and communication abilities. Responsible and mature individual with 45 years of experience enhancing store operations. Recognized for exceeding expectations and building customer loyalty. Focused Key Holder committed to driving top-level performance and quality service. Enthusiastic and quick-learning with proven history of bringing value to projects. Supports and prepares team to balance guest experience with necessary operational tasks. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

30
30
years of professional experience

Work History

Keyholder

Jockey
North Bend, WA
11.2014 - 06.2020
  • Maintained accurate records of daily, weekly, and monthly sales figures.
  • Ensured store security by monitoring customers, verifying receipts, and restricting access to key areas.
  • Provided training on cash register operations and customer service techniques to newly hired staff members.
  • Performed opening and closing duties including counting money in the cash drawer, reconciling tills, and setting up registers for the next day's operation.
  • Developed effective relationships with customers through prompt resolution of customer complaints and inquiries.
  • Conducted inventory counts as needed to ensure accuracy of stock levels.
  • Organized merchandise displays according to company guidelines to maximize product visibility and sales potential.

Pharmacy Technician

Bartells
Mukilteo, WA
07.1990 - 12.2005
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Assisted in training new employees on pharmacy procedures.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Prepared prescription transfers to other pharmacies.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.

Education

Pharmacy Technician - Pharmacy Technology

Bartell School of Pharmacy
Seattle, WA
02-1996

Skills

  • Quality Control
  • Stock management
  • Computer literate
  • Good communication skills
  • Multi-tasking strength
  • Employee Motivation
  • Sales proficiency
  • Sales Development
  • Time Management
  • Goal attainment
  • Team Player
  • Quality Assurance
  • Team leadership experience
  • Task Delegation
  • Scheduling Coordination
  • Bank Deposits
  • Inventory Monitoring
  • Staff Training
  • Product ordering
  • Cash Handling
  • Daily Reporting
  • Alarm systems
  • Customer Service
  • Team member development

Affiliations

I have accomplished many charity walks , The October Breast awareness walk, the AIDS walk, Diabetes walk and the NEDA ( National Eating Disorder association ) this walk was very close to my heart because my little sister Heidi passed away in 2001 from Anorexia and bulimia

Timeline

Keyholder

Jockey
11.2014 - 06.2020

Pharmacy Technician

Bartells
07.1990 - 12.2005

Pharmacy Technician - Pharmacy Technology

Bartell School of Pharmacy
Shannon Post