Shannon Rafferty
Fountain,CO
Summary
I am a motivated high school student with a track record of academic excellence, and over 700 volunteer hours, looking to help in my community. I am a very fast learner, and I strive for success in everything I do. I intend to develop professional work experience as I navigate the workforce and improve my skills.
Overview
5
5
years of professional experience
Work History
Store Team Member
Colorado Bath & Body - Phoria LLC
Manitou Springs, Colorado
10.2024 - Current
- Assisted customers with product selection and provided recommendations.
- Maintained store cleanliness and organized merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Restocked shelves to ensure product availability for customers.
- Answered customer inquiries and resolved issues promptly.
- Supported promotional events by setting up displays and materials.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
- Organized and maintained store displays.
- Assisted in stocking shelves with merchandise.
- Provided product knowledge to customers and answered inquiries.
Teen Action Board Member
Fountain Valley Communities That Care
Fountain, CO
03.2022 - Current
- Created and distributed marketing materials for upcoming events.
- Attended weekly meetings to discuss progress and future initiatives.
- Assisted in the creation of community-wide campaigns to promote healthier lifestyles.
- Attended community events to promote CTC's outreach and mission within the community.
Weekly Volunteer
Fountain Valley Salvation Army
Fountain, CO
10.2020 - Current
- Provided assistance to staff in the daily operations of the organization.
- Assisted with fundraising efforts, including event planning.
- Created and distributed marketing materials for upcoming events.
- Developed new ideas to increase volunteer recruitment and retention rates.
- Collaborated with other volunteers to create a positive work environment.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Served as an ambassador for the organization at community outreach events.
- Provided guidance and support to fellow volunteers during their shifts.
- Greeted clients upon arrival to the office, and started the sign-in process.
- Answered phone calls and questions from clients regarding programs and processes
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Organized annual events to provide families with meals during holidays and peak seasons.
- Sorted and organized donations of canned goods, non-perishable food, and other items.
- Stocked shelves with donated food items.
- Helped unload deliveries of food from trucks into the pantry storage area.
- Restocked shelves as needed during service hours.
Administrative Assistant
FVCares
Fountain, CO
11.2023 - 12.2023
- Maintained organized filing system of paper and electronic documents.
- Prepared agendas for board meetings and took minutes during each session.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Scheduled meetings and sent invitations specifying time and location.
- Coordinated fundraising events, including scheduling speakers, venues and promotional materials.
- Provided administrative support for executive staff members.
- Maintained donor contact lists, tracked donations received and sent thank you letters to donors in a timely manner.
- Provided secretarial and office management support while building cooperative working relationships.
FLY Internship
Food to Power
Colorado Springs, CO
06.2023 - 07.2023
- Worked in a team to create unique projects, cook for staff, and learn about the non-profit.
- Monitored the health of plants in order to identify any problems with pests or diseases.
- Harvested fruits and vegetables from the garden when ripe.
- Weeded beds by hand to remove unwanted plant species from the garden.
- Cared for garden beds by mulching, aerating, or weeding.
- Assisted clients in selecting appropriate food items for their families.
- Greeted clients at the door and provided them with information about pantry services.
- Helped unload deliveries of food from trucks into the pantry storage area.
- Restocked shelves as needed during service hours.
Education
High School Diploma -
Colorado Preparatory Academy
Colorado Springs, CO12-2025
Skills
- Bilingual- German/English
- Leadership
- Social Media Management and Marketing
- skilled in Microsoft Excel
- Event Planning
- People and Culture
- Marketing and Advertising
- Client Relationship Building
- Retentive
Languages
German
Native/ Bilingual
English
Native/ Bilingual
Affiliations
In my spare time, I enjoy making jewelry, reading, writing stories, and hanging out with my friends. I love to go camping, my favorite part is going fishing. I also like to play video games from time to time, a couple of my favorites being Stardew Valley and Minecraft.
Timeline
Store Team Member
Colorado Bath & Body - Phoria LLC
10.2024 - Current
Administrative Assistant
FVCares
11.2023 - 12.2023
FLY Internship
Food to Power
06.2023 - 07.2023
Teen Action Board Member
Fountain Valley Communities That Care
03.2022 - Current
Weekly Volunteer
Fountain Valley Salvation Army
10.2020 - Current
High School Diploma -
Colorado Preparatory Academy
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