Shannon Raney

Correctional Officer

Pennington County Sheriff's Office

03.2022 - 12.2024

Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Observed behavior of residents individually and in groups.
Completed intake paperwork, fingerprints, and searches.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Booked new inmates into facility and processed inmates for release.
Interviewed inmates to obtain information and assess needs.
Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
Improved compliance with state and federal regulations by updating and enforcing facility policies.
Maintained detailed records of inmate behavior and activity, contributing to facility security.

Decorator

Eileen's Cookies

09.2017 - 06.2021

Learned other teammates' work tasks to train as backup
Sanitized dining ware and kitchen equipment according to health code standards
Strictly followed sanitation and food safety guidelines as required by regulatory agencies
Greeted customers at counter with full high expectation of excellent service
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Reliable, always

Crew Member Team Leader

Taco Johns

09.2015 - 08.2017

Took orders, prepared meals and collected payments
Provided excellent customer service by greeting customers and meeting quality expectations
Assisted other team members to achieve goals
Became familiar with products to answer questions and make suggestions
Brewed coffee and tea and changed out drink station syrups
Worked front counter, drive-thru and other areas as needed
Prepared and cooked food orders for customers by noting customizations and portion sizes
Worked well with teammates and accepted coaching from management team

Summary

Overview

Work History

Correctional Officer

Decorator

Crew Member Team Leader

Education

High School -

Skills

Timeline

Correctional Officer

Decorator

Crew Member Team Leader

High School -

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