Shannon Rascoe
Foley
Summary
Dynamic sales professional with extensive experience at CHUCK STEVENS DODGE, excelling in customer service and sales techniques. Proven track record of building long-term relationships and consistently exceeding sales goals. Skilled in cash handling and product demonstration, leveraging strong communication skills to enhance customer satisfaction and drive revenue growth.
Overview
6
6
years of professional experience
Work History
Sales Associate
Direct Furniture Outlet
Foley
09.2024 - Current
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Adhered to company initiatives and achieved established goals.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Computed purchases and received and processed cash or credit payment.
- Conducted product demonstrations to highlight features and benefits.
- Described merchandise and explained use, operation and care.
- Cleaned shelves, counters and tables to maintain organized store.
Car Salesperson
CHUCK STEVENS DODGE
Bay Minette
06.2024 - 09.2024
- Maintained records related to sales for store management.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Prepared merchandise for purchase or rental.
- Followed up with customers to build long-term relationships and successful referrals.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Maintained up-to-date database of sales contacts and customer information.
- Greeted customers to determine wants or needs.
- Placed special orders or called other stores to find desired items.
- Showcased vehicle features and took customers on test drives in local area.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Greeted customers and provided product information.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Conducted test drives for prospective buyers.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Educated customers about sales processes, warranty requirements and service standards.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Provided follow-up customer service after a car sale was completed.
Car Salesperson
TAMRON HONDA
Daphne
04.2024 - 06.2024
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Prepared merchandise for purchase or rental.
- Followed up with customers to build long-term relationships and successful referrals.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Maintained up-to-date database of sales contacts and customer information.
- Greeted customers to determine wants or needs.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Conducted test drives for prospective buyers.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Maintained customer satisfaction by providing prompt, reliable service.
- Described merchandise and explained use, operation and care.
- Answered customer inquiries regarding product features, pricing, and availability.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Scheduled automotive deliveries with vendors and customers.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Car Salesperson
CHUCK STEVENS DODGE
Bay Minette
08.2023 - 05.2024
- Maintained records related to sales for store management.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Prepared merchandise for purchase or rental.
- Followed up with customers to build long-term relationships and successful referrals.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Maintained up-to-date database of sales contacts and customer information.
- Greeted customers to determine wants or needs.
- Placed special orders or called other stores to find desired items.
- Showcased vehicle features and took customers on test drives in local area.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Analyzed market trends to determine competitive pricing strategies for vehicles on the lot.
- Greeted customers and provided product information.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Provided follow-up customer service after a car sale was completed.
- Maintained customer satisfaction by providing prompt, reliable service.
Car Salesperson
HILL-KELL DODGE
Pensacola
05.2023 - 08.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Maintained records related to sales for store management.
- Prepared merchandise for purchase or rental.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Maintained up-to-date database of sales contacts and customer information.
- Participated in trade shows and other industry events in order to promote products offered by the dealership.
- Greeted customers to determine wants or needs.
- Placed special orders or called other stores to find desired items.
- Showcased vehicle features and took customers on test drives in local area.
- Greeted customers and provided product information.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
Car Salesperson
CHUCK STEVEN DODGE
Bay Minette
02.2023 - 05.2023
- Maintained records related to sales for store management.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Maintained up-to-date database of sales contacts and customer information.
- Greeted customers to determine wants or needs.
- Placed special orders or called other stores to find desired items.
- Showcased vehicle features and took customers on test drives in local area.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Greeted customers and provided product information.
- Answered store and merchandise questions and led customers to wanted items.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Conducted test drives for prospective buyers.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Educated customers about sales processes, warranty requirements and service standards.
- Answered customer inquiries regarding product features, pricing, and availability.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Responded to inquiries from potential customers via email and telephone.
- Developed relationships with potential buyers through phone calls and emails.
Car Salesperson
Sandy Sansing Dealerships
FOLEY
04.2021 - 02.2023
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Adhered to standards of quality and service and industry regulations.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Greeted customers to determine wants or needs.
- Placed special orders or called other stores to find desired items.
- Showcased vehicle features and took customers on test drives in local area.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Greeted customers and provided product information.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Conducted test drives for prospective buyers.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Maintained customer satisfaction by providing prompt, reliable service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Car Salesperson
Landers Mclarty Chrysler Dodge Jeep Ram
Huntsville
01.2019 - 03.2021
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Adhered to standards of quality and service and industry regulations.
- Followed up with customers to build long-term relationships and successful referrals.
- Greeted customers to determine wants or needs.
- Placed special orders or called other stores to find desired items.
- Consistently exceeded quotas by pursuing and closing sales.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Greeted customers and provided product information.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Conducted test drives for prospective buyers.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Education
GED
Wallace State Community College
Hanceville, AL05-2007
Skills
- Customer service
- Sales techniques
- Cash handling
- Visual merchandising
- Product demonstration
- Point of sale systems
- Good communication skills
- I have worked many CRM's in the past
A little about myself
- I love working with people.
- I can work alone or as a group.
- I have determination.
References
References available upon request.
Timeline
Sales Associate
Direct Furniture Outlet
09.2024 - Current
Car Salesperson
CHUCK STEVENS DODGE
06.2024 - 09.2024
Car Salesperson
TAMRON HONDA
04.2024 - 06.2024
Car Salesperson
CHUCK STEVENS DODGE
08.2023 - 05.2024
Car Salesperson
HILL-KELL DODGE
05.2023 - 08.2023
Car Salesperson
CHUCK STEVEN DODGE
02.2023 - 05.2023
Car Salesperson
Sandy Sansing Dealerships
04.2021 - 02.2023
Car Salesperson
Landers Mclarty Chrysler Dodge Jeep Ram
01.2019 - 03.2021
GED
Wallace State Community College
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