Shannon Rauls
Wichita,KS
Summary
Personable Driver /Detailer with natural talent for providing great customer service. Brings phenomenal attention to detail and quick-learning abilities. Dedicated to exceeding expectations and completing work on time.
Overview
18
18
years of professional experience
Work History
Detailer/Driver
Carstar
03.2023 - 10.2023
- Vacuumed interiors of vehicles to remove dirt and debris.
- Shined vehicle windows and windshields to remove water spots.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Porter
Gerber Collision
05.2022 - 04.2023
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
- Delivered guest messages quickly and correctly, maintaining information confidentiality.
- Resolved guest inquiries punctually and politely for professional customer service.
Lot Attendant/Detail Supervisor
Hatchett Buick GMC
01.2019 - 04.2022
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Followed safety protocols for personal, guest and automobile safety.
- Parked and retrieved cars according to customer needs.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
- Resolved customer disputes and complaints regarding parking and other issues to enhance satisfaction.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
Delivery Driver
Papa John's Pizza
03.2010 - 05.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Delivery Technician
Aarons Furniture Store
02.2006 - 02.2010
- Followed corporate procedures to maintain company and customer data confidentiality.
- Managed customer inquiries and complaints in polite and professional manner.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Computer Software
Wright Career College
Wichita05.2022
Skills
- Automotive Detailing
- Interior and Exterior Cleaning
- Client Relations
- Inventory Management
- Deadline Management
- Appointment Scheduling
- Commercial Driving Non-CDL
- Equipment Operation
- Staff Management
Timeline
Detailer/Driver
Carstar
03.2023 - 10.2023
Porter
Gerber Collision
05.2022 - 04.2023
Lot Attendant/Detail Supervisor
Hatchett Buick GMC
01.2019 - 04.2022
Delivery Driver
Papa John's Pizza
03.2010 - 05.2020
Delivery Technician
Aarons Furniture Store
02.2006 - 02.2010
Computer Software
Wright Career College
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