Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Shannon Reed

Shannon Reed

Executive Administrator
Sebring,FL
It is never too late to be what you might have been.
George Eliot

Summary

Senior Executive Assistant with over 15 years of experience in government and private sector environments. Handles strategic planning, operational and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service and coordinating team activities.

Overview

10
10
years of professional experience

Work History

Executive Administrative Assistant

Sunlight Resorts, LLC
Duluth, GA
02.2021 - Current
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Managed director's calendar and prepared meeting agenda and materials.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Managed external contacts and kept track of periodic communication needed for priority actions.
  • Created PowerPoint presentations used for diverse business needs.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Managed and tracked expenses to meet company budget requirements.
  • Managed daily invoices, reports and proposals.
  • Leveraged word processing software to create proposals, letters and memos.
  • Obtained signatures for financial documents and internal and external invoices.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Conducted research and collected and analyzed data to prepare reports and documents.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.

Administrative Coordinator

Board of County Commissioners
Sebring, FL
04.2018 - 02.2020
  • Gathered, entered and updated data to maintain departmental records and databases.
  • Developed successful filing system to increase ability to retain and recover documents, reports and records.
  • Composed and edited complex and sensitive correspondence, reports and documents.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Worked with finance department to file receipts and reimbursements.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Summarized and analyzed data from sources to create detailed documents, reports and high-level presentations.
  • Garnered expertise in database systems to track client and customer information, file confidential records and document financial reports
  • Generated status reports for senior management activities critical to meeting project and departmental goals.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Computed balances, totals or commissions to support accounting team.
  • Guided employees in handling difficult or complex problems.
  • Researched and prepared reports required by management or governmental agencies.

Data Analyst

School Board Of Highlands County
Sebring, FL
10.2013 - 04.2018
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.
  • Worked with internal teams to understand business needs and changing strategies.
  • Conducted data analysis to prepare forecasts and identify trends.
  • Utilized data analysis to monitor process efficiencies and identify data integrity exceptions.
  • Collected, tracked and reviewed data to evaluate business and market trends.
  • Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
  • Interacted with non-technical stakeholders to deliver analyses and answer questions on deliverables.
  • Audited internal data and processes to identify and manage initiatives, improving business performance.
  • Recommended metrics and models based on observed trends.
  • Assisted integration of internal and external data tools and products, maintaining stability and performance across systems.
  • Analyzed and tracked data to prepare forecasts and identify trends.
  • Provided technical support for existing reports, dashboards or other tools.
  • Identified needs of customers promptly and efficiently.
  • Generated standard or custom reports summarizing business, financial or economic data.
  • Managed diverse projects for data capture, storage and forecast analysis.
  • Managed timely flow of business intelligence information to users.
  • Assessed programs to identify risks or problems to determine appropriate responses.
  • Disseminated information regarding tools, reports or metadata enhancements.

Education

MBA - Business Administration

Western Governors University, Salt Lake City, UT
07.2023
  • Excellence Award Recipient - Exemplary Work in Ethical Leadership
  • Member of National Society of Leadership and Success, 2023
  • Conscious Capitalism, Capstone Project: Carbon Bike Manufacturing

Bachelor of Arts - Office Supervision And Management

South Florida State College, Avon Park, FL
12.2020

Associate of Arts - Business Administration

South Florida State College, Avon Park, FL
05.2018

Skills

  • Spreadsheet Creation
  • Technologically Savvy
  • Document Filing and Retrieval
  • Invoice Preparation
  • Records Management Databases
  • Critical Thinking
  • Travel Arrangement Coordination
  • Administrative Support
  • Verbal and Written Communication
  • Data Research and Compilation
  • Meeting Minutes
  • Reports and Financial Statements
  • Executive Presentations
  • Budget Preparation
  • Executive Schedule Management
  • Report Distribution
  • Administrative Policies
  • Goal Minded
  • Detail-Oriented
  • Reliable and Responsible
  • Honest and Ethical
  • Team Leadership
  • Relationship Building
  • Analytical Thinking
  • Microsoft Office
  • Team Coordination
  • Decision Making
  • Work Prioritization
  • Conflict Resolution
  • Operating Procedures
  • Workflow Improvements
  • Performance Assessments
  • Spreadsheet Creation
  • Expenditures Oversight
  • Problem-Solving
  • Time Management
  • Documentation and reporting
  • Master calender management
  • Filing and data archiving
  • Business writing
  • Advanced MS Office Suite
  • [Number] WPM typing speed
  • Performance improvement
  • Proofreading
  • Resourceful
  • Risk management
  • Budgeting
  • Employee training and development
  • Report writing
  • Expense reporting
  • Report analysis
  • Administrative support
  • Project Management
  • Conflict management
  • Extensive vocabulary
  • Staff Management
  • Business administration
  • Project planning
  • Report Development
  • Strategic planning
  • Office administration
  • Schedule & calendar planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Executive Administrative Assistant - Sunlight Resorts, LLC
02.2021 - Current
Administrative Coordinator - Board of County Commissioners
04.2018 - 02.2020
Data Analyst - School Board Of Highlands County
10.2013 - 04.2018
Western Governors University - MBA, Business Administration
South Florida State College - Bachelor of Arts, Office Supervision And Management
South Florida State College - Associate of Arts, Business Administration
Shannon ReedExecutive Administrator