Shannon Rehkugler
Lancaster,Pennsylvania
Overview
10
10
years of professional experience
Work History
Outpatient Nurse
Neffsville Veterinary Clinic
Lancaster, PA
04.2022 - Current
- Obtain patient history and educate owners on vaccines, prevention, medications, estimates and treatment plans
- Restrain patients for exams, blood draws, treatments and procedures to ensure the safety of both the staff and the patient
- Communicate and work closely with all 10 doctors on their individual patients and treatment plans for both routine and emergency cases
- Provide patient care in an outpatient setting, ensuring high-quality medical services.
- Fill and administer medications, uids and injections.
- Experience in blood draws, nail trims, ear cleaning, etc.
- Prepping and reading cytologies
- Assisting in end of life care
- Train and mentor new nursing staff on best practices and protocols within the clinic
- Engage in continuing education and professional development to stay current with advancements in outpatient care.
- Manage patient scheduling and follow-up appointments
Shift Manager
Noodles and Company
Lancaster, PA
03.2018 - 04.2022
- Oversaw daily operations, ensuring optimal staff performance and customer satisfaction.
- Worked in a fast-paced environment that required attention to detail.
- Developed and implemented training programs to enhance employee skills and service quality.
- Resolved customer complaints swiftly and effectively.
Animal Care Expert
Petvalu
Lititz, PA
05.2019 - 12.2020
- Utilized customer service skills and animal care knowledge to interact with pet parents and help them nd the best products to t their needs.
T utor
Kumon
Lititz, PA
05.2016 - 10.2017
- Worked with children aged pre-k through 12
- Facilitated one-on-one tutoring sessions in various subjects, from learning to read and write to developing math skills
- Provided constructive feedback on student assignments to promote growth and understanding.
Timeline
Outpatient Nurse
Neffsville Veterinary Clinic
04.2022 - Current
Animal Care Expert
Petvalu
05.2019 - 12.2020
Shift Manager
Noodles and Company
03.2018 - 04.2022
T utor
Kumon
05.2016 - 10.2017