Shannon Rettershofer
Summary
Compassionate Direct Support Professional Caregiver with experience in providing personalized care to individuals with different types of disabilities. Skilled in implementing effective behavior management strategies, creating individualized care plans, and fostering supportive relationships. Demonstrated ability to inspire trust and build rapport, leading to improved patient wellbeing and autonomy. Previous work has made notable impacts by improving quality of life for clients through consistent, high-quality support and compassion.
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Direct Support Professional Caregiver
Angels On Call Homecare
Jenkintown
05.2023 - Current
- Assisted clients with daily living activities and personal care needs.
- Monitored and documented client progress and health changes regularly.
- Coordinated transportation for clients to appointments and community events.
- Communicated effectively with families regarding client needs and updates.
- Implemented individualized care plans tailored to each client's preferences.
- Provided companionship and emotional support to enhance client wellbeing.
- Maintained accurate documentation of client behavior, progress notes and incident reports.
- Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
- Assisted with medication administration following guidelines set by the physician or nurse practitioner.
- Monitored changes in physical condition or behaviors of clients which may indicate need for further medical attention or intervention.
- Developed positive relationships with clients and their families through regular communication.
- Supported clients during medical appointments to ensure understanding of instructions provided by healthcare professionals.
- Followed care plan and directions to administer medications.
- Laundered clothing and bedding to prevent infection.
- Organized oral medications for clients following dosage and schedule requirements.
Direct Support Professional Caregiver
Comfort Keepers Home Care
Jenkintown
02.2014 - 05.2023
- Assisted clients with daily living activities and personal care needs.
- Monitored and documented client progress and health changes regularly.
- Coordinated transportation for clients to appointments and community events.
- Adhered to established policies, procedures and regulations while maintaining confidentiality at all times.
- Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
- Assisted with medication administration following guidelines set by the physician or nurse practitioner.
- Developed positive relationships with clients and their families through regular communication.
- Provided transportation services for clients to doctor's appointments, shopping trips or other outings as needed.
- Supported clients during medical appointments to ensure understanding of instructions provided by healthcare professionals.
- Monitored health and well-being of clients and reported significant health changes.
- Assisted clients with maintaining good personal hygiene.
Education
Medical Assistant - Medical Assistant Training
Kaplan Career Institute
Philadelphia, PA 02.2010 - 10.2010
Charles Carroll High School
Philadelphia, PASkills
- Assistive care
- Medication administration
- Client documentation
- Care plan implementation
- Client relationship building
- Health monitoring
- Family communication
- Active listening
- First aid and CPR
- Physical assistance
- Personal hygiene assistance
- Meal preparation
- Patient care
- PPE usage
- Medication coordination
- Patient companionship
Timeline
Direct Support Professional Caregiver
Angels On Call Homecare
05.2023 - Current
Direct Support Professional Caregiver
Comfort Keepers Home Care
02.2014 - 05.2023
Medical Assistant - Medical Assistant Training
Kaplan Career Institute
02.2010 - 10.2010
Charles Carroll High School