Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Reynolds

Kennewick,WA

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings for over 24 years. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

9
9
years of professional experience

Work History

Cosmetologist/Master Hairstylist

Self-employeed
Kennewick, WA
01.2016 - Current
  • Maintained accurate records of customer services provided.
  • Developed a loyal client base through excellent customer service.
  • Ensured proper sanitation practices were followed at all times.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.
  • Operated a variety of machinery and tools safely and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Updated and maintained customer information records and beauty services provided.
  • Ensured all supplies were stocked properly in order to provide efficient customer service.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
  • Ensured that all work areas were kept clean and sanitized throughout the day.
  • Attended continuing education classes to stay current on industry trends.
  • Collected payment from customers and scheduled next appointments.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Implemented safety protocols while using chemicals during treatments or performing chemical services such as perms or relaxers.
  • Provided consultation services to clients about their desired hairstyle, hair care and styling products.
  • Responded to customer inquiries by phone, email, and in person.
  • Applied appropriate techniques for achieving desired results based on individual needs.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.
  • Developed creative color combinations to enhance clients' natural features.
  • Took responsibility for keeping up with licensure requirements mandated by state regulations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained relationships with long-term clients while successfully handling daily walk-in appointments.

Education

Associate of Science -

Columbia Basin College
Pasco, WA
05-2020

Skills

  • Customer service
  • Chemical safety
  • Time management
  • Technical troubleshooting
  • Appointment scheduling
  • Attention to detail
  • Inventory management
  • Problem solving
  • Customer relationship management
  • Organizational skills
  • Supervision and leadership
  • Flexible and adaptable
  • Adaptable Trainee
  • Commitment To Professional Growth
  • Resilient Performance in Challenging Situations

Timeline

Cosmetologist/Master Hairstylist

Self-employeed
01.2016 - Current

Associate of Science -

Columbia Basin College
Shannon Reynolds