Shannon R. Higgs
Aurora,CO
Summary
A paraprofessional with 8 years of experience, who is skilled in working under pressure and adapting to new situations and challenges. Friendly and energetic with expertise in assistance teaching in a classroom environment. I believe in helping students learn in an encouraging environment while remaining calm and effective at mediating student conflicts.
Overview
16
16
years of professional experience
Work History
Lead Registered Behavior Technician
Trumpet Behavioral Health
06.2023 - Current
- Incorporated play-based techniques into therapy sessions, making learning enjoyable while still meeting targeted objectives.
- Advocated for clients'' needs within their broader support networks, ensuring a holistic approach to care provision.
- Participated in continuing education opportunities, staying current on industry best practices and emerging research findings.
- Coordinated with school staff for seamless integration of behavior support services within classroom environments.
- Promoted client safety during therapy sessions by adhering to risk management guidelines and procedures.
- Managed scheduling logistics for multiple cases simultaneously, optimizing time efficiency without compromising quality of service delivery.
- Maintained detailed records of client progress, ensuring accurate documentation for reporting purposes.
- Contributed to the reduction of challenging behaviors by implementing proactive strategies across settings.
- Utilized evidence-based methodologies within therapy sessions to promote optimal behavioral outcomes for clients.
- Supported clients in achieving social skills development goals through targeted interventions and modeling.
- Collected data on client behaviors, allowing for ongoing analysis and adjustments to treatment plans.
- Assisted clients in generalizing learned skills, resulting in increased independence in daily life activities.
- Trained new Registered Behavior Technicians, promoting best practices and adherence to treatment protocols.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Supported client using principles of applied behavior analysis.
Paraprofessional
Morey Middle School
03.2023 - Current
Facilities Supervisor
The Salvation Army
03.2021 - 09.2022
Server
The Citizens Grill
09.2020 - 10.2021
Manager
Papas on the Lake
03.2019 - 08.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Front of House Team Member
The Black Walnut Café
06.2017 - 03.2019
Paraprofessional
Garnet Mesa Elementary
08.2009 - 08.2016
- Applied positive reinforcement to redirect negative behaviors.
- Supported students throughout academic instruction and assignments.
- Supplied one-on-one attention to each student during group activities
Education
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Colorado Christian University
Lakewood, CO04.2017
Skills
- Marketing
- Project Management
- Budget Planning
- Social Media
- Planning
COMMUNICATION
[You delivered that big presentation to rave reviews. Don’t be shy about it now! This is the place to show how well you work and play with others.]
LEADERSHIP
[Are you president of your fraternity, head of the condo board, or a team lead for your favorite charity? You’re a natural leader—tell it like it is!]
Timeline
Lead Registered Behavior Technician
Trumpet Behavioral Health
06.2023 - Current
Paraprofessional
Morey Middle School
03.2023 - Current
Facilities Supervisor
The Salvation Army
03.2021 - 09.2022
Server
The Citizens Grill
09.2020 - 10.2021
Manager
Papas on the Lake
03.2019 - 08.2020
Front of House Team Member
The Black Walnut Café
06.2017 - 03.2019
Paraprofessional
Garnet Mesa Elementary
08.2009 - 08.2016
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Colorado Christian University
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