Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Shannon Rickards

Moore,OK

Summary

Dynamic Load Planner with a proven track record at Western Flyer Express, enhancing operational efficiency through strategic transportation planning and effective problem-solving. Skilled in freight coordination and team collaboration, I have a proven track record of constancy and reliability with customers, brokers, drivers and my leadership team.

Overview

29
29
years of professional experience

Work History

Load Planner

Western Flyer Express
07.2020 - Current
  • Supported management''s efforts towards continuous improvement through participation process improvement initiatives related load planning.
  • Provided training and mentorship to subordinate staff to gauge preparedness in executing AS400 and Hemispheres load plans.
  • Implemented contingency plans during unforeseen disruptions in transportation or other logistical challenges related to load planning activities.
  • Resolved conflicts between shipping parties, effectively addressing concerns and finding mutually agreeable solutions.
  • Streamlined load planning processes by implementing efficient scheduling and routing strategies.
  • Determined appropriate loads and practical delivery schedule for each Local truck vehicle by balancing needs and availability of both drivers and clients.
  • Increased overall operational efficiency by continuously updating knowledge of market trends affecting load planning processes.
  • Managed high volumes of daily balance activities, consistently meeting deadlines and achieving customer, Driver and management satisfaction.
  • Analyzed shipment data to identify trends and areas for improvement in load planning operations.
  • Complied strictly with regulatory guidelines and industry best practices in all aspects of load planning operations.
  • Identified cost savings opportunities for company
  • Coordinated with customers and trucks for on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery and recovering loads.
  • Enhanced on-time delivery rates by optimizing route selection and adjusting plans according to real-time data.
  • Maintained open lines of communication between drivers, dispatchers, supervisors, ensuring consistent information flow throughout the organization.
  • Monitored performance metrics, identifying areas for improvement in load planning efficiency and effectiveness.

Industrial Engineering Technician

UPS Freight
07.1996 - 01.2020
  • Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Promoted a culture of safety awareness within the workplace by delivering regular training sessions on industry best practices, hazard identification, and incident reporting procedures.
  • Ensured compliance with industry regulations by conducting thorough audits of manufacturing processes and documentation.
  • Conducted time studies to identify bottlenecks and develop solutions for optimized workflow.
  • Facilitated smooth transitions between product lines by assisting in changeover planning, execution, and documentation updates.
  • Optimized resource allocation by developing accurate labor forecasting models based on historical data analysis and anticipated demand trends.
  • Streamlined workflow within the facility through careful space planning, layout optimization, and effective material handling strategies implementation.
  • Collected and organized data for use in key decision-making.
  • Supervised production workers to determine problematic areas and implement solutions for optimized production.
  • Coached and assisted employees with adapting to new processes.

Education

Oklahoma City Community College
Oklahoma City, OK
01-2019

Lower Columbia College
Longview, WA
01-1998

Skills

  • Transportation planning
  • Logical reasoning
  • Software knowledge
  • Freight coordination
  • Delay resolution
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Dispatching
  • Task prioritization
  • Team collaboration

Timeline

Load Planner

Western Flyer Express
07.2020 - Current

Industrial Engineering Technician

UPS Freight
07.1996 - 01.2020

Oklahoma City Community College

Lower Columbia College
Shannon Rickards