Shannon Rickards
Moore,OK
Summary
Dynamic Load Planner with a proven track record at Western Flyer Express, enhancing operational efficiency through strategic transportation planning and effective problem-solving. Skilled in freight coordination and team collaboration, I have a proven track record of constancy and reliability with customers, brokers, drivers and my leadership team.
Overview
29
29
years of professional experience
Work History
Load Planner
Western Flyer Express
Oklahoma City, OK
07.2020 - Current
- Supported management''s efforts towards continuous improvement through participation process improvement initiatives related load planning.
- Provided training and mentorship to subordinate staff to gauge preparedness in executing AS400 and Hemispheres load plans.
- Implemented contingency plans during unforeseen disruptions in transportation or other logistical challenges related to load planning activities.
- Resolved conflicts between shipping parties, effectively addressing concerns and finding mutually agreeable solutions.
- Streamlined load planning processes by implementing efficient scheduling and routing strategies.
- Determined appropriate loads and practical delivery schedule for each Local truck vehicle by balancing needs and availability of both drivers and clients.
- Increased overall operational efficiency by continuously updating knowledge of market trends affecting load planning processes.
- Managed high volumes of daily balance activities, consistently meeting deadlines and achieving customer, Driver and management satisfaction.
- Analyzed shipment data to identify trends and areas for improvement in load planning operations.
- Complied strictly with regulatory guidelines and industry best practices in all aspects of load planning operations.
- Identified cost savings opportunities for company
- Coordinated with customers and trucks for on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery and recovering loads.
- Enhanced on-time delivery rates by optimizing route selection and adjusting plans according to real-time data.
- Maintained open lines of communication between drivers, dispatchers, supervisors, ensuring consistent information flow throughout the organization.
- Monitored performance metrics, identifying areas for improvement in load planning efficiency and effectiveness.
Industrial Engineering Technician
UPS Freight
Oklahoma City, OK
07.1996 - 01.2020
- Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Promoted a culture of safety awareness within the workplace by delivering regular training sessions on industry best practices, hazard identification, and incident reporting procedures.
- Ensured compliance with industry regulations by conducting thorough audits of manufacturing processes and documentation.
- Conducted time studies to identify bottlenecks and develop solutions for optimized workflow.
- Facilitated smooth transitions between product lines by assisting in changeover planning, execution, and documentation updates.
- Optimized resource allocation by developing accurate labor forecasting models based on historical data analysis and anticipated demand trends.
- Streamlined workflow within the facility through careful space planning, layout optimization, and effective material handling strategies implementation.
- Collected and organized data for use in key decision-making.
- Supervised production workers to determine problematic areas and implement solutions for optimized production.
- Coached and assisted employees with adapting to new processes.
Education
Oklahoma City Community College
Oklahoma City, OK01-2019
Lower Columbia College
Longview, WA01-1998
Skills
- Transportation planning
- Logical reasoning
- Software knowledge
- Freight coordination
- Delay resolution
- Attention to detail
- Problem-solving abilities
- Reliability
- Dispatching
- Task prioritization
- Team collaboration
Timeline
Load Planner
Western Flyer Express
07.2020 - Current
Industrial Engineering Technician
UPS Freight
07.1996 - 01.2020
Oklahoma City Community College
Lower Columbia College