Shannon Riley
Bellingham,MA
Summary
Dedicated professional eager to create and implement successful strategies to improve employee recruitment. Strong communication and interpersonal skills, committed to pursuing best practices related to employee development and retention. Creative thinker able to handle multiple projects simultaneously with a high degree of accuracy. Proven high capacity leader with the ability to transform challenging situations into positive change.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Artist - Acrylic Painting Instructor
Muse Paintbar
08.2018 - Current
- Lead fun and entertaining acrylic painting classes utilizing extensive oratory skills.
- Foster connections with guests to develop more meaningful interactions.
- Develop new and engaging teaching techniques and strategies to instruct diverse groups of guests resulting in high levels of customer satisfaction.
- Oversee overall customer experience, food and beverage service, rapid set up and breakdown of instructional materials and supplies.
- Consistently deliver excellent customer service elevating experience.
Store Manager
Muse Paintbar
01.2021 - 02.2022
- Recruited, hired, and trained personnel, working to establish key internal functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success and creativity.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Elementary Art Teacher
Wayland Public Schools
07.2020 - 11.2022
- Developed and implemented engaging art lessons for students in grades kindergarten through 5th.
- Implemented classroom management improvements to enhance class morale and engagement.
- Assessed student work and provided constructive feedback.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
- Collaborated with colleagues to create stimulating art curriculums.
- Organized classroom supplies and decorated walls to create fun, nurturing settings, and meet learning needs.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Built positive relationships with parents to involve families in educational process.
- Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
- Integrated technology and multimedia tools into lessons to enhance student learning.
Art Teacher
Foxborough Regional Charter School
10.2015 - 06.2020
- Responsible for developing visual arts curriculum, implementation and instruction for all students from kindergarten through 4th grade, as well as 11th and 12th grade sculpture
- Create and implement engaging art lessons for a wide range of age levels, with specific focus on individualized instruction
- Establish a safe and enjoyable art classroom that efficiently meets the needs of 600+ students
- Manage inventory and order supplies
- Maintain proper records and grades as necessary
- Support all students to be successful
- National Junior Art Honor Society Sponsor: initiated and maintained the chapter for all middle school students interested in further developing their artistic endeavors.
Store Manager
Pocono Farm Stand and Nursery
04.2003 - 08.2015
- Oversaw all daily operations of business.
- Assisted in recruiting, hiring, and training new team members to maintain high productivity and performance metrics.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Bachelor of Science - Art Education
Temple University
Philadelphia, PASkills
- Strong Interpersonal & Relationship Building
- Strong Verbal & Written Communication
- Networking
- Team Leadership & Coaching
- Employee Engagement
- Operations Leadership
- Diversity, Equity, & Inclusion (DEI)
- Sales & Marketing
- Detail Oriented Organization
- Empathy Driven Customer Relations
- Creativity & Flexibility
- Google Workspace, Microsoft Office & Slack Proficiency
Certification
- ServSafe - ServSafe Manager
- TIPS Certified
- Choke Safety Certified
- Massachusets Visual Arts PreK-12 Initial License.
Timeline
Store Manager
Muse Paintbar
01.2021 - 02.2022
Elementary Art Teacher
Wayland Public Schools
07.2020 - 11.2022
Artist - Acrylic Painting Instructor
Muse Paintbar
08.2018 - Current
Art Teacher
Foxborough Regional Charter School
10.2015 - 06.2020
Store Manager
Pocono Farm Stand and Nursery
04.2003 - 08.2015
Bachelor of Science - Art Education
Temple University