Shannon Roberts
Rising Sun,MD
Summary
Accomplished Primary Therapist and Treatment Coordinator Intern at Veterans Affairs, adept in Motivational Interviewing and building rapport, significantly enhanced veteran treatment outcomes. Leveraged expertise in Cognitive Behavioral Therapy and empathetic patient care, surpassing productivity expectations and fostering substantial improvements in veteran self-awareness and recovery processes. Successful at helping clients unravel physical, mental, and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with a passion for leaving a positive impact on patient lives. A hardworking and passionate social worker with strong ethics and values, eager to secure a social work position. Ready to help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Primary Therapist and Treatment Coordinator Intern
Veterans Affairs
09.2023 - 04.2024
- Facilitated group therapy sessions with 9-15 veterans from diverse populations promoting interpersonal growth and increased self-awareness among veterans with substance use disorder, and encouraged participants to share stories in a safe, confidential environment.
- Assisted veterans in setting realistic goals for therapy sessions, leading to improved overall satisfaction with treatment outcomes.
- Evaluated veteran progress regularly using objective assessment tools, ensuring appropriate adjustments were made to their treatment plans as needed.
- Successfully navigated challenging cases with high-risk populations by seeking supervision and consultation from experienced colleagues as needed.
- Empowered veterans to take ownership of their recovery process by teaching essential coping skills and strategies for managing stressors outside of therapy sessions.
- Increased veteran engagement in therapy sessions through the use of empathetic listening and motivational interviewing techniques.
- Maintained strict adherence to ethical guidelines set forth by relevant licensing boards promoting integrity within the profession.
- Enhanced veteran progress by collaborating with multidisciplinary teams, including psychiatrists, social workers, and case managers.
- Developed strong therapeutic alliances with veterans, fostering trust and open communication to facilitate effective treatment.
- Documented patient information, treatment plans, and veteran responses.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Maintained client confidentiality to protect patient privacy.
- Explained treatment choices to veterans and helped determine the best options.
- Continually refined clinical skills through ongoing professional development opportunities in Cognitive Behavioral Therapy and Motivational Interviewing resulting in veteran care.
Case Manager Intern
Harford Family House
09.2022 - 04.2023
- Conducted thorough evaluations of client progress, adjusting case plans as needed to maximize success.
- Participated in ongoing professional development activities to stay current on best practices in case management.
- Identified community resources for clients, connecting them with essential services such as housing, healthcare, and employment opportunities.
- Contributed positive work environment by fostering open communication among team members and actively participating in training sessions.
- Maintained confidentiality of sensitive client information under HIPAA guidelines and agency policies.
- Monitored progress toward service plan goals.
- Facilitated communication between clients and other service providers.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Provided support to social service clients in navigating available resources.
Education
Master of Social Work -
Catholic University of America
Washington, DC06.2024
Bachelor of Science - Psychology
University of Maryland Global Campus
Adelphi, MD06.2022
Skills
- Motivational Interviewing
- Individual Therapy
- Empathy Development
- Treatment Plans
- Psychoeducational
- Patient Monitoring
- Electronic Charting
- Client Relations
- Client Confidentiality
- Therapeutic Plans
- Building rapport
- Treatment Planning
- Active Listening
- Client Advocacy
- Documentation And Reporting
- Group Therapy
Timeline
Primary Therapist and Treatment Coordinator Intern
Veterans Affairs
09.2023 - 04.2024
Case Manager Intern
Harford Family House
09.2022 - 04.2023
Master of Social Work -
Catholic University of America
Bachelor of Science - Psychology
University of Maryland Global Campus
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