Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Shannon Rodriguez

Burleson

Summary

Equipped with strong problem-solving abilities, willingness to learn, and to work diligently. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and grow positive customer relationships.

Overview

13
13
years of professional experience

Work History

Retail Assistant Manager

Mainstay Farm Park & Winery
08.2019 - Current


  • Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Fostered a positive work environment, promoting teamwork and open communication among staff members.
  • Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
  • Mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Collaborated with store manager to develop action plans for improving overall store performance metrics.
  • Increased repeat business from loyal customers through personalized assistance in product selection while developing rapport with clientele.
  • Trained and developed new employees for ease of transition into team.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Leasing Coordinator

S&H Realty Management
06.2012 - 11.2016


  • Collaborated with maintenance staff to ensure timely resolution of repair requests, maintaining positive tenant relationships.
  • Facilitated a smooth move-in experience for new tenants through clear communication regarding requirements and expectations.
  • Negotiated favorable lease terms for both tenant and landlord, balancing the needs of each party.
  • Assisted in marketing efforts for property vacancies using targeted social media campaigns, online listings, and property tours.
  • Managed leasing documentation, including lease agreements, addendums, and move-in/move-out forms, ensuring accuracy and compliance with local regulations.
  • Organized community events for residents to foster a sense of belonging within the property community.
  • Verified tenant incomes and other information before accepting lease applications.
  • Greeted clients, showed apartments, and prepared leases.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.

Education

High School Diploma -

Burleson High School
Burleson, TX
06-2006

Skills

  • Merchandise display
  • Store operations
  • Customer engagement
  • Inventory Control
  • Display building
  • Customer service
  • Work Planning and Prioritization
  • Idea development and brainstorming
  • Positive attitude
  • Teamwork
  • Attention to detail
  • Multitasking

Interests

  • Crafting and DIY Projects
  • Acting and Musical Theater
  • I like working with my hands and fixing things
  • Genealogy

Timeline

Retail Assistant Manager

Mainstay Farm Park & Winery
08.2019 - Current

Leasing Coordinator

S&H Realty Management
06.2012 - 11.2016

High School Diploma -

Burleson High School

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Shannon Rodriguez