Shannon Rogers DuBose
Canton,GA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Licensed Medicare Insurance Agent/Retention Agent
SelectQoute
06.2025 - Current
- Developed customized insurance plans based on client needs and preferences.
- Educated clients on policy options, coverage details, and benefits.
- Managed client relationships to ensure satisfaction and retention.
- Analyzed market trends to recommend competitive insurance products.
Insurance and Financial Services Team Member
State Farm
12.2024 - 06.2025
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Utilized CRM software to manage client relationships.
Licensed Insurance Agent
NASB
06.2024 - 12.2024
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Direct To Patient Sales II
Inogen
01.2022 - 09.2024
- As a top performer, assisted patients in getting a portable oxygen concentrator through either private insurance, Medicare, finance or cash pay.
Owner
Paranormal Explorations Of America
12.2018 - 01.2024
- Event Planner and Host
- Featured on the series premiere of A Ghost Ruined My Life on Travel Channel and Discovery
Manager
Eagles Point Bar and Grill
12.2017 - 04.2019
- Maintained professional, organized, and safe environment for employees and patrons.
- Control inventory and adjust par levels to projected needs. Create and edit items in POS, Audit employee hours for payroll, scheduling, consult with vendors, audit safe and petty cash as well as staff closing reports
Mail Handler
United States Postal Service
08.2015 - 12.2017
- Sort and process mail at the postal distribution plant ensuring accurate and timely processing
- Member of the Mail Handlers Union.
Medical Compliance Officer, Shift Manager
Delt Services
03.2011 - 08.2015
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Evaluated and monitored supplier and partner relationships to support compliance.
Certified Pharmacy Technician
Arlington Memorial Hospital
04.2008 - 03.2010
- Inpatient Hospital Pharmaceuticals
- IV and chemo add mixture, Pyxis fill and support
Sales Specialist
The Home Depot
02.2004 - 01.2008
- Experience in the following departments: Flooring, Paint, Décor, Credit Capt., Cashier, Appliances, Garden, Returns, Vendor
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Education
Pharmacy Technician Diploma - Inpatient and Retail Pharmaceuticals
Kaplan University (Career Centers of Texas)
12-2009
Skills
- Insurance Sales Strategy
- Client Relationship Management
- Policy Management
- Business Development
- Client Retention
- Pharmaceuticals
- Medical Terminology
- Excellent Communication Skills
- High Volume Sales
- Management and Leadership
- Public Relations
- Goal Oriented
Certification
- Licensed Life, Health & Accident Insurance Agent - Georgia and Texas Department of Insurance
- Property and Casualty Insurance License - Georgia Department of Insurance.
- Licensed in 17 States
Timeline
Licensed Medicare Insurance Agent/Retention Agent
SelectQoute
06.2025 - Current
Insurance and Financial Services Team Member
State Farm
12.2024 - 06.2025
Licensed Insurance Agent
NASB
06.2024 - 12.2024
Direct To Patient Sales II
Inogen
01.2022 - 09.2024
Owner
Paranormal Explorations Of America
12.2018 - 01.2024
Manager
Eagles Point Bar and Grill
12.2017 - 04.2019
Mail Handler
United States Postal Service
08.2015 - 12.2017
Medical Compliance Officer, Shift Manager
Delt Services
03.2011 - 08.2015
Certified Pharmacy Technician
Arlington Memorial Hospital
04.2008 - 03.2010
Sales Specialist
The Home Depot
02.2004 - 01.2008
Pharmacy Technician Diploma - Inpatient and Retail Pharmaceuticals
Kaplan University (Career Centers of Texas)