Shannon Ryan
Newark
Summary
Hardworking machine operator well-versed in keeping components running at peak levels to produce high-quality products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Machine Operator
RR Donnelley
Hebron
09.2012 - 09.2014
- Operated high-speed printing machines for various printing projects.
- Monitored machinery performance to ensure optimal operation throughout shifts.
- Maintained production quality by inspecting printed materials for defects.
- Followed safety protocols and procedures to maintain a safe work environment.
- Kept work area organized and clean to promote efficient workflow.
Ass. Manager
Christys Pizza
Newark
09.2000 - 09.2011
- Assisted in managing daily operations of a busy pizza restaurant.
- Supervised staff to ensure quality service and food preparation standards.
- Trained new employees on customer service and food safety procedures.
- Resolved customer complaints with effective communication and problem-solving skills.
- Coordinated inventory management and supply ordering for kitchen needs.
- Monitored cleanliness and organization of dining and kitchen areas regularly.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Crew Lead
RMS East ( retail marketing Services
Newark
09.1999 - 09.2003
- Supervised daily operations and ensured team adherence to company policies.
- Trained new crew members on processes and customer service standards.
- Coordinated inventory management and product displays for promotions.
- Monitored stock levels and initiated requests for replenishment as needed.
- Assigned work duties, monitored workflow, and evaluated results.
- Trained new hires on job responsibilities, safety protocols, and company policy.
- Provided guidance and support to team members in order to ensure successful completion of tasks.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Maintained accurate records of employee attendance, hours worked, vacation time.
- Conducted daily staff meetings to review progress and discuss upcoming tasks.
- Managed inventory levels by ordering supplies when necessary and ensuring accuracy in stocking items.
- Monitored task completion to meet company standards for performance.
Supervisor USA TODAY NEWSPAPER
The Advocate Newspaper
Newark
09.1995 - 09.2000
- Supervised daily newspaper operations and ensured timely production schedules.
- Coordinated staff assignments and managed workflow across multiple departments.
- Trained new employees on editorial standards and company procedures.
- Oversaw inventory management of printing supplies and equipment maintenance activities.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Collaborated with other departments to coordinate workflow processes between teams.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Trained new employees on company policies and procedures.
- Trained new employees on company policies, job duties, and performance expectations.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Implemented quality control measures, significantly reducing error rates.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
Grneral -
Newark High School
Newark, OH 09.1994 - 09.1995
Skills
- Equipment operation
- Quality control
- Production monitoring
- Machine maintenance
Timeline
Machine Operator
RR Donnelley
09.2012 - 09.2014
Ass. Manager
Christys Pizza
09.2000 - 09.2011
Crew Lead
RMS East ( retail marketing Services
09.1999 - 09.2003
Supervisor USA TODAY NEWSPAPER
The Advocate Newspaper
09.1995 - 09.2000
Grneral -
Newark High School
09.1994 - 09.1995