Detail-oriented specialist in packing and shipping with a strong background in warehouse operations, committed to delivering impactful outcomes through effective leadership and communication in dynamic environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shipping and Receiving
Acme Wire Products Co., Inc.
Mystic
02.2024 - 08.2025
Received and inspected incoming shipments, documenting discrepancies and damages to maintain inventory accuracy.
Inspected, packed, and labeled products for shipment, ensuring compliance with shipping regulations.
Prepared shipping and receiving documentation, including bills of lading and packing slips, to facilitate smooth logistics operations.
Monitored shipping schedules, resolving delivery issues to ensure timely arrivals.
Assisted in sorting and organizing warehouse products to enhance operational flow.
Maintained cleanliness and safety standards according to company policies.
Material Handler/Forklift Operator
Web Industries
Dayville
09.2021 - 12.2022
Utilized ERP system to track inventory, pick orders, receive incoming material, track upcoming orders.
Performed cycle counts, conducted root cause analysis, suggested/performed necessary inventory adjustments.
Coordinated with multiple warehouses and 3PL locations to ensure optimal inventory levels.
Operated forklifts and pallet jacks to move materials efficiently.
Loaded and unloaded shipments according to safety protocols.
Collaborated with team members to streamline material handling processes.
Managed inventory levels through accurate tracking and reporting systems.
Followed all safety guidelines to minimize risks during operations.
Received and distributed incoming materials to designated areas.
Packed merchandise into boxes and containers in preparation for safe shipment.
Supported other warehouse personnel in completing tasks efficiently.
Loaded completed orders on pallets according to delivery numbers.
Utilized forklift to move inventory items.
Loaded and unloaded trucks with appropriate material handling equipment.
Organized warehouse inventory according to warehouse plan.
Performed regular cycle counts to ensure accuracy of inventory records.
Maintained accurate inventory records of all received items.
Adhered strictly to company policies concerning the use of protective gear while on duty.
Protected company inventory by maintaining and organizing storage areas.
Oversaw warehouse receiving, storing, and shipping processes to ensure efficient operations.
Sorted cargo for timely shipment to target locations, reducing delays and enhancing workflow.
Investigated discrepancies between inventory records and actual stock on hand.
Night Auditor/Front Desk Agent/Housekeeping
Holiday Inn
Norwich
04.2019 - 11.2020
Supervised 135 rooms and guests as sole employee on night shift.
Facilitated guest check-in and check-out processes to ensure smooth arrivals and departures.
Managed reception and customer service for high-volume phone lines.
Compiled and submitted nightly reports to corporate office.
Front Desk Host
Hyatt Place Mohegan Sun
Uncasville
06.2018 - 01.2019
Checked guests in and out of 176-room hotel to ensure smooth arrivals and departures.
Oversaw front desk operations to enhance guest experience at busy hotel.
Supported kitchen staff by cooking and stocking workstations for efficient service.
Night Auditor/Front Desk/Recruiter
Holiday Inn
Norwich
09.2015 - 05.2018
Oversaw operations for 135 rooms, ensuring seamless guest services and satisfaction.
Facilitated guest check-in and check-out processes efficiently.
Provided exceptional customer service during late-night check-ins and inquiries.
Managed nightly financial reports and reconciled cash drawers.
Generated nightly financial reports and forwarded them to corporate office.
Maintained precise records of guest accounts and transactions to support accurate billing and reporting.
Processed billing adjustments and handled payment discrepancies effectively.
Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
Audited and balanced cash and credit transactions daily and reset register for next day's operations.
Conducted audits to check for discrepancies between cash drop and credit card transactions.
Resolved customer issues quickly while maintaining a high level of professionalism.
Conducted nightly audits of cashiering staff, verifying shift paperwork accuracy and ensuring balanced accounts for financial integrity.
Night Auditor
Courtyard by Marriott
Norwich
04.2015 - 07.2015
Supervised operations for 120 rooms and provided assistance to guests.
Managed front desk operations, providing customer service while handling busy multi-phone lines.
Facilitated smooth guest transitions during check-in and check-out.
Compiled and submitted nightly reports to corporate office for review.
Lumper
Eclipse Advantage
Dayville
03.2014 - 12.2014
Loaded and unloaded freight from trucks with efficiency and accuracy.
Executed unloading, palletizing, sorting, and organizing of incoming products for warehouse storage, ensuring optimal space utilization.
Operated forklifts and pallet jacks for safe and timely material handling, contributing to workflow efficiency.
Operated manual lift truck, electric stand-up forklift, order picker, and cherry picker.
Organized warehouse inventory to improve accessibility and speed of retrieval for team members.
Maintained cleanliness and safety standards across all work areas.
Collaborated with team members to ensure timely completion of tasks.
Adhered to safety protocols, promoting a secure working environment.
Front Desk Agent/Night Auditor
Microtel Inn and Suites
Uncasville
05.2012 - 01.2014
Managed reception and customer service during peak hours with high call volume.
Facilitated smooth check-in and check-out process for guests.
Compiled and submitted nightly reports to corporate office for operational review.
Oversaw 120 rooms and guests during evening/overnight shifts as sole employee.
HR Coordinator/Administrative Assistant – Temp.
Eastbridge Workforce Solutions/DEPCOM Power
Sprague
Maintained employee records and HR databases to ensure compliance and streamline HR operations.
Processed new hire paperwork and verified accuracy of employee time punches to support payroll accuracy.
Responded to internal inquiries regarding HR policies, procedures, and payroll matters.
Ensured compliance of employee files with applicable legal requirements.
Collaborated with HR department to develop and update policies, promoting corporate accountability and consistency.
Facilitated communication on HR policies and updates throughout the organization.
Created badges for new employees, subcontractors, and site visitors.
Handled banking information and resolved payment issues efficiently.
Off-Loader/Lumper
Capstone Logistics, LLC
Dayville
Unloaded, palletized, sorted, and organized incoming products for efficient warehouse storage.
Operated forklifts to load and unload materials efficiently.
Organized warehouse inventory for easy access and retrieval.
Followed safety protocols to maintain a secure work environment.
Education
Associate’s Degree - Mechanical Engineering
Three Rivers Community College
Norwich, CT
01-2008
Diploma - Academics
Plainfield High School
Central Village, CT
01-2004
Skills
Packing techniques
Materials handling
Forklift operation
ERP systems
Warehouse management
Inventory oversight
Time management
Detail orientation
Team collaboration
Order picking
Customer support
Shipping documentation
Data entry
Warehouse administration
Inventory valuation
Shipping compliance
Safety compliance
Certification
Stand up and sit down forklift Certified, clamper-squeeze, pallet rider – Certified in all while at Eclipse, certifications expired upon leaving. Also certified in all while at Capstone.
Driver’s License
Pallet Jack Certification
Forklift Certification
First Aid Certification
CPR Certification
Employment Objective
Detail oriented/efficient packing & shipping specialist with multiple years of experience in warehouse operations seeking to leverage expertise in inventory management and logistics to contribute to a dynamic team.