Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Shannon Salmon

Houston,TX

Summary

Highly motivated and detail-oriented professional seeking a community resource position to utilize my extensive experience in claims management and library media specialist. I have taught, advocated and shared community resources with students. I am adept at managing case loads up to 125 persons and maintaining accurate data. Committed to providing excellent customer service, resolving disputes efficiently, and ensuring accurate claim processing. Aiming to leverage my skills to efficiently meet the goals of your company while fostering positive relations with students.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Special Education Teacher, Autism

Houston Independent School District
08.2019 - Current
  • Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.

Library Media Specialist 2022-2023

  • Managed the acquisition, cataloging, processing, and weeding of library materials to ensure a relevant collection for all users.
  • Developed strong relationships with community partners to bring guest speakers, authors, book fairs and other experts into the school library setting.
  • Provided professional development for faculty members on topics related to technology integration in the classroom, fostering increased teacher confidence in utilizing new tools.

Teacher, Multi-grade ELA/SS 2019-2022

  • Enhanced student comprehension by incorporating diverse teaching methods and adapting to individual learning styles.
  • Mentored struggling students through targeted interventions and one-on-one support, improving overall class performance.
  • Implemented data-driven strategies for assessing student progress and adjusting instruction accordingly.

Claims Manager

Injured Federal Workers Advocate Association
03.2016 - 10.2018
  • Streamlined communication between adjusters and clients, expediting claim resolution times.
  • Enhanced customer satisfaction with timely and accurate claims resolutions.
  • Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
  • Interacted with The Department of Labor and other entities for timely processing and delivery of quality customer service and results.

Library Circulation Supervisor

University of St. Thomas
01.2016 - 02.2017
  • Ensured compliance with all relevant state regulations for library operations, maintaining an organized and professional environment at all times.
  • Provided guidance to patrons on using electronic resources such as e-books, databases, and online catalogues effectively.
  • Developed effective communication channels within the circulation team, promoting a cohesive and cooperative work environment.
  • Managed a team of library staff members, ensuring proper training and adherence to library policies.
  • Helped patrons locate resources using catalog and circulation systems.

Teacher, Middle School

Alief Independent School District
07.1998 - 02.2015
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Library Media Asst/ Intake Counselor Asst. 1998-2013

  • Partnered with classroom teachers to design research-based assignments aligned with curriculum standards and best practices in information literacy instruction.
  • Monitored budget allocations effectively to ensure adequate funding was available for necessary resources and programming within the school library media center.
  • Appointment setting, facilitated new student sessions for various topics, such as transportation, behavior/conflict resolutions regarding housing, dress code and issuing of vouchers.
  • Implemented crisis intervention protocols when needed, ensuring student safety and appropriate follow-up support.
  • Collaborated with school staff to identify resources or accommodations needed for students facing personal or emotional challenges.

Education

Bachelor of Science - Interdisciplinary Studies Minor Psychology

University of Houston
Houston, TX

Master of Science - Education Focus Higher Ed/Adult Learning

Purdue University
West Lafayette, IN
01-2015

Skills

  • Student advocacy
  • Conflict resolution
  • Instruction
  • Relationship building
  • Data management
  • Motivating students
  • Conflict resolution
  • MS Office
  • Presentations
  • Individualized plans

Affiliations

Federal Emergency Management Agency (FEMA)

Michigan Association for Computer Users in Learning (MACUL)

University of Houston -D Alumni Association

Certification

Teacher Certifications

  • TExES Pedagogy and Professional Responsibilities EC-12
  • TExES Special Education K-12
  • TExES Pedagogy English as a Second Language EC-12
  • TExES Pedagogy English LAnguage Arts and Reading 4-8


Timeline

Special Education Teacher, Autism

Houston Independent School District
08.2019 - Current

Claims Manager

Injured Federal Workers Advocate Association
03.2016 - 10.2018

Library Circulation Supervisor

University of St. Thomas
01.2016 - 02.2017

Teacher, Middle School

Alief Independent School District
07.1998 - 02.2015

Bachelor of Science - Interdisciplinary Studies Minor Psychology

University of Houston

Master of Science - Education Focus Higher Ed/Adult Learning

Purdue University