Shannon Samsel
Administrative Assistant
Binghamton,NY
Summary
Dynamic and results-oriented professional with extensive experience at Chenango Forks Central School District, excelling in office administration and fostering positive relationships. Demonstrated expertise in Microsoft Excel and effective communication, significantly enhancing document organization and efficiency. Proven track record in improving operational workflows and supporting educational success through innovative problem-solving and meticulous attention to detail.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Chenango Forks Central School District
01.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Established administrative work procedures to track staff's daily tasks.
Teaching Assistant
Chenango Forks Central School District
09.2012 - 01.2022
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Completed daily reports on attendance and disciplinary performance.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assisted students in developing effective study habits, promoting academic success and self-sufficiency.
- Increased class participation by creating positive and inclusive classroom atmosphere.
- Contributed to positive learning environment by addressing individual student needs, promoting equity and inclusion.
- Copied, organized and distributed classroom assignments or other paperwork.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Shared important information with students concerning upcoming assignments and tests.
Education
High School Diploma -
Chenango Forks Central School District
Binghamton, NY 05.2001 -
Skills
Office administration
Administrative support
Data entry
Computer skills
Filing
Microsoft Excel
Microsoft Word
Clerical support
Problem-solving
Customer service
Time management
Appointment scheduling
Office management
File organization
Calendar management
Verbal communication
Reception oversight
Recordkeeping
Scheduling
Task prioritization
Timeline
Administrative Assistant
Chenango Forks Central School District
01.2022 - Current
Teaching Assistant
Chenango Forks Central School District
09.2012 - 01.2022
High School Diploma -
Chenango Forks Central School District
05.2001 -