Shannon Sanders
La Mesa,CA
Summary
Compassionate Social Worker with 8 years of comprehensive experience as an experienced CFWB Investigator providing social services to various families with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Overview
23
23
years of professional experience
Work History
Social Worker
County of San Diego Health & Human Services Agency
2017.08 - Current
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish goals.
- Assist with providing training, orientation and providing on job training to newly hired CFWB staff.
- Provides feedback to Protective Services Workers and Social Workers assigned to unit, including providing consultation to workers regarding status of cases for HHSA CFWB protocols and policies.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provides feedback to Protective Services Supervisors pertaining to job performances of workers and support staff.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Educated clients about impact of trauma on mental health and well-being.
- Acts in absence of Protective Services Supervisor by reviewing reports, and other documents for accuracy, completeness and compliance with state law, rules, regulations, policies, procedures and protocol.
- Also Acts in absence of Protective Services Supervisor by performing routine administrative functions such as attending CFWB Supervisory, Multi-disciplinary Team, Child Family Team meetings.
- Participated in professional development activities such as seminars, workshops, trainings.
- May assign or transfer new and existing cases to another CFWB unit.
- Provides responsive, high-quality service to County employees, representatives of outside agencies by providing accurate, complete and up to date information, in courteous, efficient and timely manner.
- Investigates child abuse and neglect allegations, while determining degree of danger and risk of future abuse and neglect.
- Assesses effectiveness of services provided to meet families and child(ren) needs, monitor progress and ensure identified goals are met.
- Employs strength-based interventions and safety organized practice while working with children and families and empower families to engage in their own progress.
- Prepares Court reports with appropriate recommendations for Court consistent with parent's progress in their services for children's well-being and safety.
Care Coordinator
Rady Children's Hospital Of San Diego
2001.01 - 2015.07
- Conducted numerous initial assessments and evaluations of patient's needs.
- Provided case management services to ensure delivery of quality care.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Maintained accurate client records in accordance with agency policies and procedures.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
- Attended meetings with families and other members of interdisciplinary team to discuss patient progress and plan for future interventions.
- Educated clients on available resources and services within their communities.
- Scheduled appointments for clients with appropriate medical specialists.
- Responded promptly to inquiries from patients regarding their care plans.
- Provided emotional support to patients dealing with difficult health issues.
- Actively participated in staff meetings discussing best practices in patient care coordination.
- Communicated with patients with compassion while keeping medical information private.
- Used company software and databases to maintain records of services performed and patient conditions.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Utilized data analysis tools to identify trends in patient needs, allowing for more targeted intervention strategies.
- Communicated with patients, ensuring that medical information was kept private.
SLPA Intern
Chula Vista Elementary School District
2006.09 - 2011.06
- Provided direct therapy services to students with communication disorders, including screening and assessment.
- Monitored progress of students in areas of articulation, fluency, language, voice, and feeding and swallowing.
- Collaborated with teachers, administrators, parents and other professionals to ensure quality care for students.
- Observed classroom activities to understand how communication difficulties affect student's academic performance.
- Assisted school personnel in developing strategies to help improve communication skills in classroom setting.
- Implemented evidence-based practices such as Applied Behavior Analysis techniques when appropriate.
- Communicated regularly with supervising SLP about treatment goals, objectives and progress of clients.
- Maintained accurate records of all patient visits and data collection forms used during sessions.
- Sought out opportunities for professional development through attending seminars or workshops.
- Developed materials for use in therapy sessions that were tailored to meet individual needs.
- Performed research projects related to speech-language pathology topics under supervision from licensed SLP.
- Utilized technology resources such as iPads or computers to enhance therapeutic activities.
- Participated in team meetings with other school personnel or community providers involved in client's care.
- Documented client progress with SOAP notes.
- Detailed interventions taken and student progress in written reports.
- Enhanced cultural competence by working with diverse patient populations and attending workshops on culturally-responsive practices within speech-language therapy.
- Participated in professional development opportunities, staying current on best practices within the field of Speech-Language Pathology.
- Improved patient outcomes by implementing evidence-based intervention techniques under the supervision of a licensed Speech-Language Pathologist.
- Developed a strong understanding of ethical considerations in Speech-Language Pathology through extensive training and supervision from licensed professionals.
- Facilitated group therapy sessions, promoting social interaction and peer learning among participants.
Education
Bachelor of Arts - Communicative Disorders
San Diego State University
San Diego, CA2006-05
Skills
- HEART Customer Service Skills & Trauma Informed
- Outstanding skills assessing clients needs for services.
- Research, contact and set up appropriate services
- Excellent oral, written and time management skills.
- Skilled in Safety Organized Practice to address highly sensitive topics such as Domestic Violence, neglect and abuse.
- Risk Assessment
- Case Documentation
- Safety Planning
- Compassionate
- Multidisciplinary team collaboration
- Mandatory Reporting Procedures
- Cultural Competency
Timeline
Social Worker
County of San Diego Health & Human Services Agency
2017.08 - Current
SLPA Intern
Chula Vista Elementary School District
2006.09 - 2011.06
Care Coordinator
Rady Children's Hospital Of San Diego
2001.01 - 2015.07
Bachelor of Arts - Communicative Disorders
San Diego State University
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