Shannon Schaefer
Hamilton,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I excel in creating impactful, service-oriented environments. My approach combines meticulous attention to detail with a friendly, personable attitude, driving both team efficiency and participant satisfaction.
Overview
15
15
years of professional experience
Work History
Recreation Leader
Township Of Hamilton
05.2019 - Current
- Developed positive and productive relationships with clients, organization leaders and support staff.
- Evaluated program success through participant feedback surveys, using insights to inform future improvements in activity offerings..
- Assisted in the planning, preparation, and evaluation of departmental goals, objectives, and strategies to continuously improve recreational offerings for the community.
- Streamlined administrative tasks by maintaining organized records of program registrations, payments, and schedules.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
- Trained new staff members on department policies, procedures, and protocols to ensure consistent service delivery across the team.
- Liaised with community organizations to promote recreational activities.
Exercise Physiology Assistant
Robert Wood Johnson Hospital
08.2017 - 05.2019
- Assisted nursing staff with monitoring cardiac patients during outpatient exercise programs.
- Greeted patients with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Maternity Leave
N/A
02.2015 - 08.2017
Clinical Research Coordinator
Princeton Hypertension Nephrology
06.2012 - 02.2015
- Followed clinical research protocols and conducted study visits in compliance with FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
Maternity Leave
N/A
03.2011 - 06.2012
Clinical Research Coordinator
Hamilton Cardiology Associates
11.2009 - 03.2011
- Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
Education
Bachelor of Science - Health And Exercise Science
University of Delaware
Newark, DESkills
- Teamwork and Collaboration
- Computer Skills
- Customer and Service-Oriented
- Friendly, Positive Attitude
- Problem-Solving
- Attention to Detail
- Schedule Management
- Scheduling Events and Programs
- New Hire Orientation
Timeline
Recreation Leader
Township Of Hamilton
05.2019 - Current
Exercise Physiology Assistant
Robert Wood Johnson Hospital
08.2017 - 05.2019
Maternity Leave
N/A
02.2015 - 08.2017
Clinical Research Coordinator
Princeton Hypertension Nephrology
06.2012 - 02.2015
Maternity Leave
N/A
03.2011 - 06.2012
Clinical Research Coordinator
Hamilton Cardiology Associates
11.2009 - 03.2011
Bachelor of Science - Health And Exercise Science
University of Delaware
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