Shannon Walters
Lone Oak,TX
Summary
Professional dental assistant with substantial experience in providing comprehensive patient care and efficient clinical support. Proven ability to enhance patient satisfaction, streamline dental operations, and uphold high standards of hygiene and safety. Strong focus on team collaboration and adaptability, ensuring seamless integration into dynamic dental practices. Skilled in chairside assistance, radiography, patient education, and maintaining meticulous records. Successfully train and manage front and back office staff. Reliable and results-driven with commitment to delivering exceptional patient outcomes. Experienced with clinical management, patient coordination, and administrative support. Utilizes strong organizational skills to maintain efficient office operations. Knowledge of dental terminology and patient scheduling systems.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Lead Registered Dental Assistant
Mill Creek Dental
02.2024 - Current
- Oversee all day-to-day functions in the back office ensuring optimal patient flow.
- Maintain all dental equipment maintenance and regular testing to ensure proper function and compliance.
- Monitored inventory levels, ordering supplies as needed to maintain operational readiness without overstocking.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Ensured compliance with all applicable regulations governing dental practices at local, state, and federal levels.
- Oversaw inventory management, ensuring timely procurement of supplies while minimizing costs through strategic vendor negotiations.
- Optimized inventory management to ensure availability of necessary dental materials without overstocking.
- Maintained strict adherence to OSHA and CDC guidelines for infection control, ensuring safe environment for both patients and staff.
- Sterilized rooms and prepped equipment and instruments for 10-15 procedures daily.
Registered Dental Assistant
Mcnew Dental
10.2023 - 01.2024
- Assisted in patient care and comfort during dental procedures.
- Prepared 5-10 treatment rooms daily and sterilized instruments to maintain hygiene standards.
- Managed patient records using electronic health record systems for accuracy and efficiency.
- Educated patients on post-operative care and preventative dental practices.
- Collaborated with dental team to improve workflow and enhance patient experiences.
Lead Registered Dental Assistant
Family Smiles
01.2021 - 10.2023
- Oversee and manage day-to-day operations including scheduling and patient flow.
- Supervise and support all staff including dental assistants and front office staff.
- Ensure a smooth and excellent patient experience, resolving any issues or concerns.
- Manage inventory and supplies, maintaining relationships with vendor representatives.
- Ensure office is up to date and compliant with with all required regulations.
- Maintain a positive work environment for patients and staff, addressing any and all concerns.
- Managed inventory of dental supplies, reducing costs by optimizing order frequency and amounts.
- Conducted regular equipment maintenance checks to ensure proper function and longevity of tools.
- Maintain accurate and detailed patient records and charts.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and endodontic treatment.
- Administer medication and monitor patients both children and adults in oral conscious sedation procedures. Logged all medications coming in office and being administered to patients.
- Efficiently and quickly take quality x-rays including FMX, bitewings, periapical, panoramic and CBCT.
- Sterilized rooms and prepped equipment and instruments for 15-20 procedures daily.
Education
Registered Dental Assistant Certification - Dental Assisting
Paris Junior College RDA Program
Paris, TX11-2020
Skills
- Staff interviewing, training and development
- Organizational skills
- Excellent communication
- Problem-solving abilities
- Teamwork and collaboration
- Treatment Planning
- Schedule management
- Inventory management
- Purchasing and procurement
- Team development
- Task prioritization
- Task delegation
Certification
- RDA - Registered Dental Assistant
- Nitrous oxide monitoring
- Pit and Fissure sealant placement
- Coronal polishing
Timeline
Lead Registered Dental Assistant
Mill Creek Dental
02.2024 - Current
Registered Dental Assistant
Mcnew Dental
10.2023 - 01.2024
Lead Registered Dental Assistant
Family Smiles
01.2021 - 10.2023
Registered Dental Assistant Certification - Dental Assisting
Paris Junior College RDA Program