Overview
Work History
Education
Work Availability
Quote
Skills
Timeline
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Shannon Schremp

Shannon Schremp

Saint Peters,MO

Overview

4
4
years of professional experience

Work History

Travel Agent

Shaleigh's Travels
Saint Peters, MO
01.2023 - Current
  • Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
  • Organized flights, insurance, and accommodations for travelers according to their preferences.
  • Assisted customers in selecting the best possible package with the least expense.
  • Researched availability of airfare and hotel rooms using reservation systems.

Volleyball Coach

Thunderbolt
O'fallon, MO
08.2022 - Current
  • Developed and implemented individualized training plans for athletes to improve their performance.
  • Created drills and exercises to develop agility, strength, coordination, and stamina in volleyball players.
  • Organized weekly practices and developed strategies to help athletes reach their goals.
  • Coached teams during tournaments and monitored player's performances during matches.

Bar Manager/Bartender

Wente's O & W
Chesterfield , MO
09.2021 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products or trends.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Collected and organized daily till totals and tips.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Effectively multitasked within fast-paced environment.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Orthodontic Assistant

Otto Orthodontics
Des Peres, MO
03.2020 - 09.2022
  • Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
  • Provided patient education regarding oral hygiene and post-treatment care instructions.
  • Maintained sterilization of instruments according to OSHA standards.
  • Organized patient records and kept track of treatment plans.
  • Prepared patients for dental radiographs and photographs.
  • Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
  • Scheduled appointments for patients based on availability of doctors' time slots.
  • Ordered supplies for the office as needed.
  • Assisted with laboratory procedures such as pouring models, trimming appliances, fabricating retainers.
  • Answered phones promptly and handled inquiries from potential clients professionally.

Sales Representative

Grey Eagle Distributors
Fenton, MO
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Maintained accurate records of all sales and prospecting activities.
  • Attended industry events such as conferences, seminars.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Adhered to established policies and procedures when handling customer accounts.
  • Reviewed monthly performance against targets set by management team.
  • Utilized CRM software tools to track progress of each sale cycle stage.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Assisted in developing promotional materials such as flyers, brochures.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Monitored customer order process and addressed customer issues.
  • Adhered to company initiatives and achieved established goals.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.

Education

Dental Assisting Certification - Dental Assisting

Missouri College
St Louis, MO
05.2000

Some College (No Degree) - Business Administration And Management

St Louis Community College
Kirkwood, MO

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Skills

  • Bar and beverage restocking
  • Bar cleaning procedures
  • Bar terminology
  • Bartending
  • Complaint resolution
  • Sales expertise
  • Training development aptitude
  • Account management
  • CRM
  • Strategic sales knowledge
  • Service standard compliance
  • Receiving support
  • Professional telephone demeanor
  • POS systems expert
  • Money handling abilities
  • Multi-line phone talent
  • Creative problem solving
  • Network development
  • Account servicing
  • Performance improvement
  • Account development
  • Client Service
  • Strategic planning
  • Customer Relation
  • Customer Relations
  • Expense reporting
  • Records management
  • Problem solving strength
  • Product promotions

Timeline

Travel Agent

Shaleigh's Travels
01.2023 - Current

Volleyball Coach

Thunderbolt
08.2022 - Current

Bar Manager/Bartender

Wente's O & W
09.2021 - Current

Orthodontic Assistant

Otto Orthodontics
03.2020 - 09.2022

Sales Representative

Grey Eagle Distributors

Dental Assisting Certification - Dental Assisting

Missouri College

Some College (No Degree) - Business Administration And Management

St Louis Community College
Shannon Schremp