Dynamic Digital Marketing Strategy Specialist with a proven track record at Accenture LLC, excelling in CRM program architecture and email campaign management. Expert in Salesforce Marketing Cloud and adept at enhancing KPIs through innovative testing strategies. Strong analytical thinker with exceptional problem-solving skills, driving efficiency and process improvements across diverse projects.
Overview
20
20
years of professional experience
Work History
Digital Marketing Strategy Specialist
Accenture LLC
909 Locust St, Des Moines, IA 50309
12.2018 - 04.2025
I've had multiple roles while in this company: Technical Project Manager (Google account), Campaign Project Manager Lead (Microsoft account), Email Implementation Specialist (Twitter account), Senior Email Marketing Analyst (Kraft Foods) and Lead HTML Developer for many clients such as Under Armour, VW Car-Net, NEA, Farmers, Maserati and more.
Throughout these accounts I've been responsible for:
Architect complex CRM program builds for personalization, and automation innovations
Re-configuring and transforming static HTML email builds to templates/personalized campaign journeys in differing ESP tools such as Salesforce Marketing Cloud, Oracle Responsys, Acoustic and client custom tools
Leading daily/weekly internal/external status reports
Revamped a 14 day design/build cycle for a weekly newsletter down to a 7 day turnaround cycle.
Increasing KPIs through multivariant testing plans
Ecommerce Designer/Producer
Meredith Corperation
1716 Locust Street Des Moines, IA 50309
02.2009 - 12.2018
Design, HTML build and execute emails, websites, digital promos for over 10 brands.
Senior Graphic Designer
Design Matters
Des Moines, IA
11.2006 - 01.2007
Develop web/print design campaigns and design/build mock-ups for concept presentations
Part-Time Web Producer
Des Moines Register
Des Moines, IA
12.2004 - 07.2005
Published Des Moines Register stories to the web on a restricted time frame along with additional copy editing
Education
Bachelor of Arts - Graphic Design & Art Education GPA: 3.8
Grand View College
Des Moines, IA
05-2004
Skills
Email Marketing, Marketing Automation
HTML
Collaboration
Detail Oriented
Customer relations
Expert problem solving
Analytical thinking
Clear flexible and adaptable communication
Meeting unexpected challenges and keeping pace with new technologies and processes
Identifying potential risks, assessing impact and planning mitigation
Tools:
Azure/ADO, Jira, Trello, Confluence
Salesforce Marketing Cloud
Oracle Responsys
Eloqua
Adobe Acrobat
Power Point
MS Word, Excel
DreamWeaver
Figma
Photoshop, InDesign
FileZilla
Timeline
Digital Marketing Strategy Specialist
Accenture LLC
12.2018 - 04.2025
Ecommerce Designer/Producer
Meredith Corperation
02.2009 - 12.2018
Senior Graphic Designer
Design Matters
11.2006 - 01.2007
Part-Time Web Producer
Des Moines Register
12.2004 - 07.2005
Bachelor of Arts - Graphic Design & Art Education GPA: 3.8