Summary
Overview
Work History
Education
Skills
Accomplishments
Military Service
Certification
Timeline
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Shannon Seipp

Shannon Seipp

Gig Harbor,Wa

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Preschool Teacher and Administrative Assistant

Chapel Hill Preschool
07.2024 - Current
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Lead Preschool Teacher (3's)

Treasure Island Preschool
08.2022 - 06.2023
  • Developed and coordinated a curriculum that is age appropriate
  • Consistently communicated with parents to report on student behavior, social and developmental progress
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.

Assisted and supervised 16 children through entire school day.

  • Managed classroom materials efficiently, ensuring availability of necessary resources for daily activities and reducing waste.
  • Collaborated with fellow teachers to develop curriculum and share best practices, improving overall classroom effectiveness.

Mortgage Lending Support Specialist

Sound Credit Union
07.2017 - 09.2022
  • Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
  • Delivered exceptional remote support services by leveraging advanced diagnostic tools and methodologies.
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
  • Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
  • Conducted regular follow-ups with customers to ensure their issues were fully resolved and to gather feedback for service improvement.
  • Helped assist closers and loan officer with pipe line management.
  • Ensured Deed of Trust and Final Title were recorded accurately

92F- Petroleum Supply Specialist

United States Army
01.2014 - 01.2019
  • Assisted in the design of innovative storage solutions that maximized available space while maintaining safety standards.
  • Conducted quality assurance checks on incoming fuel shipments, guaranteeing high-quality product availability for operational needs.
  • Played a key role in planning and executing large-scale fueling operations, supporting mission-critical activities while adhering to strict budget constraints.
  • Maintained accurate records of petroleum supply levels, ensuring timely replenishment and minimizing stockouts.
  • Performed regular inspections of fuel handling equipment to identify potential issues early on, avoiding costly breakdowns or accidents.
  • Managed cross-functional teams responsible for various aspects of the petroleum supply process, fostering teamwork and efficient communication channels among staff members.
  • Organized records of vehicles, schedules and completed orders.
  • Enhanced safety protocols for storage and transportation of petroleum products, significantly reducing incident rates.

Education

Bachelor of Science - Business Administration And Minor in Marketing

University of Maryland Global Campus
Adelphi, Maryland
08-2025

Certificate - Certified Nursing Assistant/Phlebotomy/EKG Tech.

Allegany College of Maryland
Cumberland, MD
12-2009

Skills

  • Customer and client relations
  • Documentation and recordkeeping
  • Administrative support
  • Relationship building
  • Deadline oriented

Accomplishments

Army Achievement Medal

Military Service

United States Army, 92F- Petroleum Supply Specialist, Army Achievement Medal, Honorable Discharge

Certification

  • CNA - Certified Nurse Assistant
  • GNA- Geriatric Nurse Assistant
  • Phlebotomy
  • EKG Technician

Timeline

Preschool Teacher and Administrative Assistant

Chapel Hill Preschool
07.2024 - Current

Lead Preschool Teacher (3's)

Treasure Island Preschool
08.2022 - 06.2023

Mortgage Lending Support Specialist

Sound Credit Union
07.2017 - 09.2022

92F- Petroleum Supply Specialist

United States Army
01.2014 - 01.2019
  • CNA - Certified Nurse Assistant
  • GNA- Geriatric Nurse Assistant
  • Phlebotomy
  • EKG Technician

Bachelor of Science - Business Administration And Minor in Marketing

University of Maryland Global Campus

Certificate - Certified Nursing Assistant/Phlebotomy/EKG Tech.

Allegany College of Maryland
Shannon Seipp