Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Shannon Sexton

Shannon Sexton

Oakland,MD

Summary

Highly-motivated, hardworking and passionate job seeker with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Sexual Health Educator

Pure Romance
02.2015 - Current
  • Professionally present and sell a variety of products in the Health and Wellness field
  • Maintain, cultivate, and grow a client base of over 5000 through sexual education and providing outstanding customer service
  • Perform all accounting functions including inventory control, Profit & Loss management, billing, shipping, taxes and budget planning
  • Recruit, train, and mentor new consultants on product knowledge, business management, accounting practices, and business growth
  • Represent and promote the business opportunity along with its products and services at bridal, home, and trade shows as required
  • Design and administer all social media marketing including Facebook, Instagram, and SnapChat.
  • Provide individual counseling sessions to clients regarding their personal wellness goals.
  • Ranked among the top selling consultants in my level, multiple years in a row, smashing sales goals.

Merchandiser

Driveline Retail
Keyser, WV
06.2019 - 05.2022
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
  • Maintained a clean and organized work environment at all times.
  • Performed regular price checks on select items throughout the store location.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Built & organized product displays according to company standards and specifications and placed appropriate signage for merchandise.

Bartender/Manager

Land Management, Inc
Oakland, Maryland
04.2008 - 10.2018
  • Hired as a server for Pizzeria Uno (full time)
  • Promoted to bartender/server for Honi Honi Bar (May 2008), promoted again to bartender/manager (May 2009)
  • Duties included greeting customers and providing excellent customer service, gathering accurate orders to effectively enter into a POS system, preparing alcoholic and non-alcoholic beverages according to recipe standards, monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking, performed opening and closing duties including restocking supplies and proper sanitation of bar area, glassware, utensils, and equipment, and processing payments accurately and efficiently with POS system.
  • Manager duties included maintaining and balancing cash registers and safe to accuracy each day, training new bartenders on drink preparation and upselling techniques, resolving customer complaints in a professional manner, sales reconciliation paperwork each night for staff members and maintaining a TIPS certification.

Office Manager/Paralegal

Phillips, Worthington & Allen, Attorney at Law
McHenry, Maryland
08.2014 - 05.2016
  • Duties include opening and closing the office, answering phones, scheduling appointments, managing all office accounting through bank records and Quickbooks, keeping track of billable hours per client, invoicing clients, drafting and filing court documentation, and proof reading attorney scripture.
  • Front desk duties included opening and closing the office, greeting visitors, answering questions, responding to emails, routing mail, resolving customer inquiries in a timely manner while maintaining a positive relationship, maintaining a paper catalog of correspondence, as well as, an electronic catalog.
  • Paralegal duties included organization of legal documents, drafting correspondence to clients and other attorneys, conducting research on relevant laws and regulations, collaborating with attorneys in all stages of litigation process, drafting discovery responses including interrogatories and requests for production of documents, filing motions with the court, and gathering court records.
  • Office Manager duties included tracking invoices and payments to ensure accuracy of accounts receivable and payable information, performing general bookkeeping duties such as reconciling bank statements and creating journal entries, ordering supplies and equipment to maintain adequate inventory levels, maintain bill payments, and processing payroll accurately ensuring all employees were paid on time.

Owner Represenatative

Taylor Made DC Vacations
McHenry, Maryland
08.2012 - 05.2014
  • Duties include inspecting approximately 30 properties top to bottom before each arrival and after each departure for lost items, property damage, housekeeping and vendor maintenance.
  • Follow through on all work orders and maintaining open communication with home owners regarding any outstanding issues.
  • Identified new opportunities for growth, expansion, and diversification.
  • Developed strategic plans to increase profitability and efficiency.

Education

Bachelor of Arts: Criminal Justice -

POTOMAC STATE COLLEGE of WVU

Skills

  • Extremely responsible, dependable, and attention to detail
  • Flexible; can adapt to change
  • Work well independently and with teams
  • Ability to keyboard approximately 58 wpm
  • Very good at multi-tasking, planning, and organizing
  • Twenty year's experience in direct customer related services excelling in issue resolution and customer retentiveness
  • Proficient in office tasks such as records/data management, being prompt with calls and emails, Microsoft and Mac programs, web browsing, and customer service

Timeline

Merchandiser

Driveline Retail
06.2019 - 05.2022

Sexual Health Educator

Pure Romance
02.2015 - Current

Office Manager/Paralegal

Phillips, Worthington & Allen, Attorney at Law
08.2014 - 05.2016

Owner Represenatative

Taylor Made DC Vacations
08.2012 - 05.2014

Bartender/Manager

Land Management, Inc
04.2008 - 10.2018

Bachelor of Arts: Criminal Justice -

POTOMAC STATE COLLEGE of WVU

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