Shannon Sharkazy
Beach Lake,PA
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
16
16
years of professional experience
Work History
Administrator
Beach Lake United Methodist Ch
Beach Lake, PA
06.2023 - Current
- Handle all day-to-day operations
- Manage a complex multiline phone system, ensuring efficient and friendly interactions with the congregation and external contacts
- Worship Enhancement: Elevate Sunday services by creating and curating compelling bulletin content and inserts
- Craft engaging PowerPoint presentations, enhancing the worship experience for attendees
- Publication Mastery: Spearhead the creation and distribution of the weekly and monthly newsletters, employing a keen eye for detail and design to effectively communicate the church’s message
- Utilizing a variety of programs in the process
- Strategic Networking & Social/Digital Marketing: Work behind the scenes to bolster the church’s networking and advertising efforts, maximizing outreach and community engagement
- Financial: Streamline procurement processes, maintain all records for purchases, optimize budget and oversee allocation for the church’s diverse needs
- Public Relations: Serve as the primary point of contact between the church and the public
- Implement strategic PR and marketing initiatives, enhancing the church’s visibility and fostering positive community relationships.
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Assistant Director, HR
Reapers Revenge LLC & Pa Escape Rooms
Beach Lake, PA
06.2012 - 09.2019
- Enhanced Employee Retention by 67%
- Maintained all personal, and professional calendars including meetings, travel, health, family, etc
- Controlled timecards and payroll for the 250 plus employees, seasonally
- Provided general administrative support including scheduling meetings, travel arrangements, and organizing documentation
- Served as point of contact between clients and managerial staff
- Processed appropriate filing of personal and professional documentation
- Communicated with internal departments, vendors, and contractors to discuss schedules, project requirements and upcoming appointments
- Provided multifaceted services to professionals by handling mail, scheduling appointments and other administrative tasks
- Used discretion when handling confidential information
- Experienced with productivity tools such as Zoom, Google Docs and Sheets, and others
- Answered phone calls and oversaw guest relations and concerns to promote satisfaction and continued business
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation
- Kept detailed track of household and maintenance inventory and schedules.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Developed strong relationships with community partners to enhance educational opportunities for students.
Executive Personal Assistant
Reapers Revenge LLC/PaulKotran Enterprises
Beach Lake, PA
03.2008 - 09.2019
- Managed confidential information with discretion, maintaining the highest level of trust and professionalism.
- Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
- Provided exceptional customer service when interacting with clients or vendors on behalf of the executive team.
- Served as a liaison between the executive office and human resources department to streamline employee-related matters resolution process.
- Organized high-level events, ensuring seamless execution and positive attendee experiences.
- Streamlined communication processes for increased efficiency and effectiveness in daily operations.
- Liaised with internal departments and external partners, fostering strong professional relationships.
- Oversaw office management tasks, including supply inventory, facilities maintenance, and vendor relations.
- Implemented time management strategies for executives, resulting in improved prioritization and delegation of tasks.
- Enhanced executive productivity by managing complex schedules and coordinating travel arrangements.
Senior Administrator/Recruiter
Americare Home Solutions
01.2016 - 01.2018
- Maintained Employee Charts/Certifications for State Requirements
- Talent Acquisition and Onboarding
- Able to not only staff the toughest cases, but to maintain the care as well
- Conferred with supervisors to review, determine and recommend actions relative to human resource matters
- Represented human resources at personnel-related hearings, investigations and meetings and provided information to assist legal defense for EEOC, employment claims and lawsuits
- Assisted Human Resources Director in managing and supporting development and operation of HR
- Led, supervised, guided, and trained departmental staff and provided general oversight of employment, payroll and record keeping functions
- Regulated and approved offers of employment for salaried and hourly positions to encourage legally compliant hiring process
- Conducted job audits to determine job duties and requirements, develop and maintain job descriptions and maintain job classifications
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks
- Directed hiring and onboarding programs for new employees
- Educated employees on company policy and kept employee handbook current
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings
- Governed human resources regulatory compliance with local, state and federal laws
- Supervisory role over other HR staff and oversaw completion of tasks and initiatives
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across the organization.
- Improved internal communication by developing an employee newsletter that shared company updates, success stories, and upcoming events.
- Developed comprehensive training programs for new employees, ensuring a smooth onboarding process and rapid integration into the team.
- Maintained up-to-date records of all personnel files, ensuring compliance with legal requirements and easy access to information when needed.
- Oversaw budget management for multiple departments, monitoring expenses closely to prevent overspending and identify areas for potential savings.
- Conducted regular performance evaluations for staff members, providing constructive feedback and setting clear expectations for future development.
- Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.
- Assisted in the recruitment process by screening resumes, conducting interviews, and making hiring recommendations based on candidate qualifications.
- Supported executive leadership through calendar management, travel coordination, correspondence drafting, meeting preparation, among other tasks.
- Organized office space optimally to maintain a professional and efficient working environment for all employees.
Education
Bachelor Of Administrative Studies - Business Administration
Colorado Technical University
Colorado Springs, CO06.2014
Skills
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Interpersonal Communication
- Professional and mature
- Proofreading
- Travel Coordination
- Conflict Management
- Software Knowledge
- Social Media Management
- Payroll
- Extensive vocabulary
- Honest and Dependable
- Relationship Building
Timeline
Administrator
Beach Lake United Methodist Ch
06.2023 - Current
Senior Administrator/Recruiter
Americare Home Solutions
01.2016 - 01.2018
Assistant Director, HR
Reapers Revenge LLC & Pa Escape Rooms
06.2012 - 09.2019
Executive Personal Assistant
Reapers Revenge LLC/PaulKotran Enterprises
03.2008 - 09.2019
Bachelor Of Administrative Studies - Business Administration
Colorado Technical University
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