Human Resurces
SHANNON SHAW
Xylem
Texarkana,TX
6
years of professional experience
People operations professional supporting payroll, benefits, union relations, and multi-state compliance across U.S. and Canada operations. Handles sensitive employee data with accuracy, maintains clear documentation, and communicates professionally with employees, leaders, and government partners. Comfortable with independent field-based work, interviewing, and community-facing responsibilities.
Work History
Sr. Administrator, People Operations
1 Year 1 Month- Served as client payroll and benefits partner for Canada and the United States, ensuring confidentiality and accuracy of sensitive employee data.
- Supported Workday Help, Payroll Team (US & Canada), Payroll Team (Americas), and Timekeeper functions for United States and Canada, enhancing payroll processes.
- Act as Security Partner for United States operations, support data protection and access-control standards.
- Coordinated Shared Services on a global scale, facilitating collaboration across time zones and business units.
- Acted as union representative for USW Local 9308, engaging directly and professionally with employees on workplace matters.
Program and HR Manager
1 Year 1 Month- Played a key role in contract negotiations supporting CBP and acted as liaison between the Government, CBP, and the contract team.
- Collaborated with U.S. Customs & Border Protection (CBP) to enhance staff and vehicle utilization on a federal contract, improving operational effectiveness.
- Ensured DOT fleet and staff compliance while integrating Samsara and DriveWare fleet-management systems, streamlining operations.
- Processed and maintained lateral employment movement for officers and new hires, facilitating smooth transitions during union negotiations.
- Conducted regular reviews and updates of post orders, ensuring they remained relevant and compliant with safety standards and operational changes.
- Maintained company policies and procedures in alignment with federal government requirements and Arizona and California state law.
On-Site HR Coordinator
1 Year 4 Months- Attended departmental meetings to gain insights and share best practices for education and training.
- Recruited, interviewed, hired, and trained new temporary employees.
- Established and promoted a culture of adherence to branch standardization.
- Developed and implemented post orders and SOPs, continuously improving policies and procedures.
- Pursued continuous improvement in role, enhancing job duties and developing skills.
- Processed employee payroll on a bi-weekly basis, ensuring accurate compensation., timekeeping, and reporting.
- Played a significant role in outperforming competing outsourcing companies filling orders for the bakery client.
Corporate Recruiter
1 Year 10 Months- Conducted interviews and screened candidates, evaluating fit through direct, professional engagement — building rapport quickly with individuals from varied backgrounds.
- Leveraged social media and search engines to source candidates and develop a strong talent pipeline.
- Developed and oversaw recruiting and referral programs, and coached hiring managers on effective recruiting processes.
- Coordinated closely with hiring managers to understand specific staffing needs and translate them into action.
- Participated in career fairs and recruiting events, effectively representing the company and engaging potential candidates.
- Scheduled orientations and road tests, coordinating logistics across multiple stakeholders and locations.
- Supported weekly reporting on driver retention and safety compliance, ensuring accurate documentation was maintained.
- Represented the organization as a brand ambassador, safeguarding sensitive candidate and employee information throughout the hiring process.
Education
High School Diploma
Skills
HR management
HRIS Systems (Workday
ADP
SAP)
Confidentiality & Data Security
Employee data security
Analytics & Reporting
Process Improvement
Compensation Analysis
Talent & Relationship Management
Interviewing & Verbal Communication
Documentation & Case Notes
Employee Engagement Strategies
Team Strategy & Coordination
Remote Team Coordination
Digital Communication Tools
Personal Information
Driving License: Valid driver's license
Timeline
Sr. Administrator, People Operations
Xylem
09.2025 - CurrentRead More
Program and HR Manager
Controlled Force Inc.
07.2024 - 08.2025Read More
On-Site HR Coordinator
Ambassador
03.2023 - 07.2024Read More
Corporate Recruiter
Tri-National
04.2021 - 02.2023Read More
Texarkana College
Read More
Redwater High School
High School Diploma
Read More